Ashley Montgomery

Graduate student studying Forensic Science at Grand Canyon University with a Bachelor's degree in Biology and a minor in Spanish from Xavier University. Currently employed as a Billing Customer Service Representative at Cincinnati Children's Hospital. Skilled in strategic direction, relationship building, and effective communication in fast-paced environments.

• Cincinnati Scholarship Foundation Alumni Network, Cincinnati, OH, 03/01/23, Current, Founding this organization to build past college graduates and Cincinnati Scholarship recipients to feed back into the community.
• Director of Youth Outreach, Living God Church, Cincinnati, OH, 05/01/19, Current, Organizing fundraisers and supplying resources & support to the Avondale Community.
• Director of Audio & Visual Operations, Living God Church, 05/01/20, Current, Managing the sound system in the church and uploading sermons and livestreams to streaming platforms.
• Official/Referee, Thunderbird League, Liberty TWP, OH, 12/01/16, Current, Watching over the basketball game and ensuring players and coaches adhere to the rules.
• Junior Varsity Girls Basketball Coach, Franklin, OH, 10/01/22, Current, Teaching basketball, sportsmanship, and helping develop skills for the varsity level and teamwork.

• Billing Customer Service Finance II Representative, Cincinnati Children’s, 10/01/21, Current, Working with families and patients on billing concerns involving insurance, pricing, and charge description and coding reviews., Maintaining the cash drawer, same-day patient refund requests, mail requests, and assisting new hires and peers.
• Customer Service Intern, Cincinnati Children’s, 06/01/17, 09/30/17, Correcting patient details on record and updating information about patients., Helping call or fax patients when changes have been made.
• Camp Counselor, NOYCE STEM Program/Internship, 06/01/19, 07/31/19, Informing underserved youth of the innovations of STEM and helping build critical thinking and practical skills.
• Customer Support Retail/Inventory Support Personnel, Dollar Tree, 05/01/21, 09/30/21, Responsible for sales/profits, customer service, and inventory management.

• Director of Youth Outreach with Living God Church, sponsoring back to school carnivals, and community engagement with businesses and self-help companies.