Ashley Moore
San Francisco,CA
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
11
11
years of professional experience
Work History
Security Officer
Allied Universal Security Services
02.2014 - Current
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Wrote detailed reports of all security breaches and investigations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Home Health Aide
IHHS
04.2021 - 08.2024
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Scheduled and coordinated medical appointments.
- Improved patient well-being by providing compassionate and attentive personal care.
Receptionist
Optum360
09.2014 - 09.2016
- Corresponded with clients through email, telephone, or postal mail.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Resolved customer problems and complaints.
- Maintained confidentiality of information regarding clients and company.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Scheduled office meetings and client appointments for staff teams.
Medical Assistant
Dr. Sandhu/ Urgent Care
06.2013 - 11.2014
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Prepared lab specimens for diagnostic evaluation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
Education
Graduate Certificate - Medical
Carrington College
Rancho Cordova, CA06-2014
High School Diploma -
Sacramento Academic And Vocational Academy
Sacramento, CA06-2010
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Telephone skills
- Time Management
- Organization skills
- Multi-line telephone operation
- Professional Demeanor
- Customer Service
Timeline
Home Health Aide
IHHS
04.2021 - 08.2024
Receptionist
Optum360
09.2014 - 09.2016
Security Officer
Allied Universal Security Services
02.2014 - Current
Medical Assistant
Dr. Sandhu/ Urgent Care
06.2013 - 11.2014
Graduate Certificate - Medical
Carrington College
High School Diploma -
Sacramento Academic And Vocational Academy