Ashley Moore
Heflin,AL
Summary
Accomplished Serial Number Technician at Civilian Marksmanship Program, adept in inventory management and compliance, showcases exceptional organizational skills and strong communication. Achieved zero error rate in financial transactions at Regions Bank, enhancing customer loyalty. Excelled in leadership roles, significantly improving sales and operational efficiency, with a keen focus on data accuracy and team development.
Overview
9
9
years of professional experience
Work History
Serial Number Technician
Civilian Marksmanship Program
Anniston, AL
03.2021 - Current
- Conducted periodic inventories and physical counts of product supplies.
- Investigated discrepancies between physical count and computer records.
- Ensured proper storage conditions for all items in the warehouse.
- Organized regular cycle counts to identify any potential issues early on.
- Created reports on inventory activity, shortages, overages.
- Maintained accurate and up-to-date inventory records.
- Utilized barcode scanners to quickly update inventories in the system.
- Generated weekly, monthly, quarterly reports on inventory movements and stock levels.
- Ensured compliance with industry regulations and standards regarding inventory management.
- Attended trade shows or conferences as necessary to stay informed about industry trends and innovations.
- Conducted background checks for firearm purchases in accordance with state law.
- Verified that all required paperwork was completed accurately prior to releasing any firearm products.
- Ensured compliance with federal, state, and local laws regarding the sale of firearms.
- Kept inventory of firearms and ammunition well-organized, stocked, and secure.
Sales Coordinator
America's Home Place
Oxford, AL
10.2019 - 03.2021
- Input customer data into system, updating information regularly with changes to buying habits.
- Maintained an up-to-date database of prospective clients and their contact information.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Performed follow-up calls with customers after each sale was completed.
- Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
- Worked with lenders to expedite the loan process.
- Called warm leads to set sales/design appointments.
- Assisted in the process of obtaining all necessary documentation to expedite closings.
- Collaborated in developing advertising strategies.
Finacial Relationship Specialist
Regions Bank
Anniston, AL
04.2018 - 10.2019
- Balanced daily cash deposits and vault inventory with zero error rate.
- Developed and maintained relationships with new and existing clients, enhancing customer loyalty and bank profitability.
- Completed thorough and accurate documentation for money movements, deposits or withdrawals.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Educated customers on standard consumer products, emerging bank technology, and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
- Generated reports related to sales activities, customer issues, account balances.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Monitored customer accounts for suspicious activity or unauthorized transactions.
- Analyzed customer data to identify potential cross-selling opportunities for additional bank products and services.
- Offered every customer exceptional service by remaining friendly and professional during every transaction.
- Received mortgage and other loan payments, verifying payment dates and amounts due.
Store Manager / Store Manager Trainer
Claire's Boutique
Oxford, AL
10.2015 - 05.2018
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly payroll reports for the District Manager's review.
- Achieved the store's sales plan and used performance metrics (transactions, average dollar sales, units per transaction, and sales per labor hour), and broke down the percentage in each department of the store.
- Trained new Store Managers at various district locations.
Education
Some College (No Degree) - Nursing
Jacksonville State University
Jacksonville, ALSome College (No Degree) - Biology
Gadsden State Community College
Gadsden, ALHigh School Diploma -
Cleburne County High Schoole
Heflin, AL05-2007
Skills
- Extensive organizational skills
- Records management
- Accuracy and attention to detail
- Strong communication skills
- Data entry, 10-key, and reporting
- Adherence to Compliance Guidelines
- Filing system organization
- Procedure implementation
- Numeracy skills
- Spreadsheet management
Accomplishments
While working at Claires:
- Successfully achieved the number one store in the district.
- Received three certificates for having the highest percentage increased compared to LY and the percentage to plan.
Timeline
Serial Number Technician
Civilian Marksmanship Program
03.2021 - Current
Sales Coordinator
America's Home Place
10.2019 - 03.2021
Finacial Relationship Specialist
Regions Bank
04.2018 - 10.2019
Store Manager / Store Manager Trainer
Claire's Boutique
10.2015 - 05.2018
Some College (No Degree) - Nursing
Jacksonville State University
Some College (No Degree) - Biology
Gadsden State Community College
High School Diploma -
Cleburne County High Schoole