Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Moore

Tarboro,NC

Summary

Dynamic professional with proven success in customer service and project management at Stuff Inc. Expertise in relationship building and operational efficiency through effective communication and meticulous attention to detail. Proficient in medical coding and dedicated to delivering exceptional support while driving team performance.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Chief of Stuff

Stuff Inc
New York, NY
08.2020 - Current
  • Conducted price comparisons to recommend optimal services and products.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Managed communications with service providers to ensure seamless operations.
  • Scheduled meetings and appointments to enhance workflow efficiency.
  • Organized calendars to prioritize tasks effectively.
  • Contacted businesses via email and phone to strengthen partnerships.
  • Compiled customer spreadsheets for efficient data management.
  • Booked travel and accommodations for business-related trips.
  • Created presentations and documents to improve clarity in communication.
  • Answered customer inquiries via phone, email, and chat.

Production Worker, Production Workers, All Other

Sara Lee Frozen Bakery
Tarboro, NC
11.2019 - 07.2021
  • Set up and maintained equipment to ensure optimal performance.
  • Operated assigned equipment efficiently during shifts.
  • Maintained a clean work environment throughout each shift.
  • Completed all necessary production documentation accurately.
  • Applied basic troubleshooting techniques for assigned equipment operations.
  • Cross-trained on additional machines and performed tasks in various areas as needed.

Personal Care Aide / Office Worker, Office and Administrative Support Workers, All Other

Tender Touch Home Care Svc
Tarboro, NC
09.2016 - 10.2018
  • Performed light housekeeping tasks, including laundry, vacuuming, dusting, and bathroom cleaning.
  • Maintained adherence to safety protocols within home environment.
  • Participated in team meetings to assess client progress and care objectives.
  • Provided emotional support through active listening and comfort measures.
  • Assisted clients with self-administration of medications as necessary.
  • Prepared meals and offered assistance with feeding when required.
  • Supported exercise routines prescribed by health professionals.
  • Managed reception duties, including phone calls and mail handling efficiently.

Assembly Line Worker

Team Assemblers ExectivePersonnel (Swimways)
Tarboro, NC
06.2015 - 08.2016

Maintained accurate records of product counts and materials used during assemblies.

  • Collaborated across departments to ensure seamless production process flow.
  • Ensured adherence to safety regulations, maintaining a safe work environment.
  • Communicated production progress effectively with co-workers throughout shifts.
  • Operated machinery, including drills, saws, and presses, for assembly tasks.

Assembly Line Worker

Team Assemblers Kelly Services (Hospira INC)
Rocky Mount, NC
03.2014 - 06.2014
  • Assembled pharmaceutical products in accordance with specifications and standards.
  • Processed written and verbal instructions, prints, and work orders accurately.
  • Packed medication products following detailed packing specifications.
  • Verified lot numbers and placed medication in appropriate shipping containers.
  • Maintained accurate counts of stock materials throughout shifts.
  • Identified and reported defective materials and equipment to shift supervisor.
  • Inspected medication and bottles for cleanliness and contamination.
  • Unloaded pallets and assembled boxes while adhering to safety policies.

Cashier and Salesperson

KFC
Tarboro, NC
03.2012 - 01.2014
  • Demonstrated integrity and honesty in interactions with guests, team members, and managers.
  • Maintained high service standards during fast-paced, high-volume operations.
  • Balanced daily transactions using computerized point-of-sale system.
  • Resolved customer complaints professionally, adhering to company policy.
  • Processed merchandise returns and exchanges according to established store policies.

Education

Technical College in Medical Billing & Coding -

Bryan University
Tempe, AZ
08.2023

High school diploma -

Tarboro High School
Tarboro, NC
06.2011

Skills

  • Communication skills
  • Customer service excellence
  • Medical coding and terminology
  • Technical proficiency
  • Leadership and teamwork
  • Project management
  • Critical thinking and problem solving
  • Emotional intelligence
  • Time management and multitasking
  • Attention to detail
  • Active listening
  • Data entry

Certification

Career Readiness (Silver), 01/01/13, Present, Certification possesses skills for approximately 65% of jobs that have been profiled by WorkKeys in three specific skill areas: applied mathematics, locating information and reading for information

Timeline

Chief of Stuff

Stuff Inc
08.2020 - Current

Production Worker, Production Workers, All Other

Sara Lee Frozen Bakery
11.2019 - 07.2021

Personal Care Aide / Office Worker, Office and Administrative Support Workers, All Other

Tender Touch Home Care Svc
09.2016 - 10.2018

Assembly Line Worker

Team Assemblers ExectivePersonnel (Swimways)
06.2015 - 08.2016

Assembly Line Worker

Team Assemblers Kelly Services (Hospira INC)
03.2014 - 06.2014

Cashier and Salesperson

KFC
03.2012 - 01.2014

Technical College in Medical Billing & Coding -

Bryan University

High school diploma -

Tarboro High School