Ashley Morales
Kansas City,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 3 years of experience working in busy environments.
Overview
2
2
years of professional experience
Work History
Warehouse Lead
UPS Mail Innovations
08.2023 - 10.2023
- Trained employees on equipment operation and safety protocols.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw daily operations and shipping and handling processes.
- Managed resource allocation and scheduling of employees.
Assistant General Manager
Lotus Hospitality
08.2021 - 01.2022
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
Education
High School Diploma -
Northeast High School
Kansas City, MO05.2019
Skills
- Warehouse Functions
- Materials Transportation
- Product Packaging
- Shipping and Receiving
- Training and Development Background
- Employee Scheduling
Languages
Spanish
Full Professional
Timeline
Warehouse Lead
UPS Mail Innovations
08.2023 - 10.2023
Assistant General Manager
Lotus Hospitality
08.2021 - 01.2022
High School Diploma -
Northeast High School
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