ASHLEY MORGAN
Mooresville,NC
Summary
Hardworking and enthusiastic employee looking to work with your team as an Administrative Assistant. Works well on a team environment as well as using own initiative. Previous experience in several related fields, such as working in customer service roles in addition to being an educator for the past 4 years. Collaborative, self-motivated, and responsible.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Passport Health
07.2023 - Current
- Answer multi-line phone system, deliver messages to staff and greet visitors.
- Restock supplies to maintain adequate stock levels.
- Execute record filing system to improve document organization and management.
- Document patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Schedule client appointments for our team of travel health nurses.
English Language Teacher
Oxford Primary School
11.2018 - 06.2023
- Successfully improved Polish-speaking students' English grammar and vocabulary levels through written and interactive activities, both in-person and online
- Developed teaching materials to supplement standard curriculum, enhancing learning concepts and promoting student engagement.
Patient Flow Coordinator
Compass Group
10.2021 - 12.2021
- Communicated with hospital personnel and various test sites to coordinate the movement of patients and medical equipment in 5 hospitals across Connecticut.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Retirement Plans Specialist
Alight Solutions
06.2016 - 08.2018
- Educated employees and retirees from 7 major companies on the benefit options their employer offered for retirement
- Processed financial transactions for employees (including withdrawals, loans, fund transfers, and the sale of stock) courteously and professionally.
Human Resources Intern
Charlotte Hornets
01.2016 - 05.2016
- Assisted the VP of HR with coordinating company events, managing the internship program, onboarding and terminating employees, and training colleagues.
- Interviewed and selected new interns for the following semester.
Education
TEFL/TESOL Certificate - Teaching English As A Second Language (ESL)
International TEFL Academy
Florence, Italy09.2018
Bachelor of Arts - Psychology
High Point University
High Point, North Carolina05.2016
Skills
- Active listening skills
- Verbal and written communication
- Problem solving and decision making
- Customer service
- Proficient with technological systems such as Google, Skype, Zoom, Microsoft teams
- Office Administration
- Appointment Scheduling
Languages
Polish
Limited Working
Spanish
Elementary
Timeline
Administrative Assistant
Passport Health
07.2023 - Current
Patient Flow Coordinator
Compass Group
10.2021 - 12.2021
English Language Teacher
Oxford Primary School
11.2018 - 06.2023
Retirement Plans Specialist
Alight Solutions
06.2016 - 08.2018
Human Resources Intern
Charlotte Hornets
01.2016 - 05.2016
TEFL/TESOL Certificate - Teaching English As A Second Language (ESL)
International TEFL Academy
Bachelor of Arts - Psychology
High Point University