ASHLEY MORGAN
Mooresville,NC
Summary
Hardworking and enthusiastic employee looking to work with your team as an Administrative Assistant. Works well on a team environment as well as using own initiative. Previous experience in several related fields, such as working in customer service roles in addition to being an educator for the past 4 years. Collaborative, self-motivated, and responsible.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Passport Health
Charlotte, NC
07.2023 - Current
- Answer multi-line phone system, deliver messages to staff and greet visitors.
- Restock supplies to maintain adequate stock levels.
- Execute record filing system to improve document organization and management.
- Document patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Schedule client appointments for our team of travel health nurses.
English Language Teacher
Oxford Primary School
Bielsko-Biala, Poland
11.2018 - 06.2023
- Successfully improved Polish-speaking students' English grammar and vocabulary levels through written and interactive activities, both in-person and online
- Developed teaching materials to supplement standard curriculum, enhancing learning concepts and promoting student engagement.
Patient Flow Coordinator
Compass Group
Newington, CT
10.2021 - 12.2021
- Communicated with hospital personnel and various test sites to coordinate the movement of patients and medical equipment in 5 hospitals across Connecticut.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Retirement Plans Specialist
Alight Solutions
Charlotte, NC
06.2016 - 08.2018
- Educated employees and retirees from 7 major companies on the benefit options their employer offered for retirement
- Processed financial transactions for employees (including withdrawals, loans, fund transfers, and the sale of stock) courteously and professionally.
Human Resources Intern
Charlotte Hornets
Charlotte, NC
01.2016 - 05.2016
- Assisted the VP of HR with coordinating company events, managing the internship program, onboarding and terminating employees, and training colleagues.
- Interviewed and selected new interns for the following semester.
Education
TEFL/TESOL Certificate - Teaching English As A Second Language (ESL)
International TEFL Academy
Florence, Italy09.2018
Bachelor of Arts - Psychology
High Point University
High Point, North Carolina05.2016
Skills
- Active listening skills
- Verbal and written communication
- Problem solving and decision making
- Customer service
- Proficient with technological systems such as Google, Skype, Zoom, Microsoft teams
- Office Administration
- Appointment Scheduling
Languages
Polish
Limited Working
Spanish
Elementary
Timeline
Administrative Assistant
Passport Health
07.2023 - Current
Patient Flow Coordinator
Compass Group
10.2021 - 12.2021
English Language Teacher
Oxford Primary School
11.2018 - 06.2023
Retirement Plans Specialist
Alight Solutions
06.2016 - 08.2018
Human Resources Intern
Charlotte Hornets
01.2016 - 05.2016
TEFL/TESOL Certificate - Teaching English As A Second Language (ESL)
International TEFL Academy
Bachelor of Arts - Psychology
High Point University