Ashley Morris
Summary
Reliable Office manager skilled in support and office administration. Competent in helping staff and visitors with diverse needs. Excels in keeping physical files and digital records accurate and current. Dedicated to Customer Service with knowledge of service delivery. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Office Manager
CFC Trucking LLC
06.2022 - 02.2024
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Service Advisor
Troncalli
06.2021 - 06.2022
- Pleasantly greeted customers and asked open-ended questions to better determine needs
- Suggested add-on services that would be helpful to customers and improve bottom line
- Developed estimates by costing materials, supplies and labor
- Documented problems and corrective actions to maintain records
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Reduced wait times with efficient coordination of service tasks among technicians.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
Cashier
The Home Depot Inc
04.2021 - 08.2021
- Assisted customers by answering questions and fulfilling requests
- Answered questions about store policies and addressed customer concerns
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Monitored self-checkout systems and provided assistance or intervention where required
- Helped customers complete purchases, locate items and join reward programs.
Cashier
Gap Factory Outlet
06.2020 - 04.2021
- Restocked and organized merchandise in front lanes
- Assisted customers by answering questions and fulfilling requests
- Answered questions about store policies and addressed customer concerns
- Worked closely with shift manager to solve problems and handle customer concerns
- Set up new sales displays
- Conducted inventory counts by adding each item in stock and documenting them.
Cashier
Auntie Anne's
11.2019 - 06.2020
- Processed transactions, including checks, cash and credit purchases or refunds
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Restocked and organized merchandise.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Education
High School Diploma -
Dawson County High School
Dawsonville, GA05.2021
Skills
- Customer Service
- Multitasking and Organization
- Team Collaboration
- Listening Skills
- Compliance Monitoring
- Verbal Communication
- Computer Skills
Timeline
Office Manager
CFC Trucking LLC
06.2022 - 02.2024
Service Advisor
Troncalli
06.2021 - 06.2022
Cashier
The Home Depot Inc
04.2021 - 08.2021
Cashier
Gap Factory Outlet
06.2020 - 04.2021
Cashier
Auntie Anne's
11.2019 - 06.2020
High School Diploma -
Dawson County High School
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