Ashley Morrissey
Landis,NC
Summary
Dependable Server successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable, and professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
Work History
Insider/Assistant General Manager
Dominos Pizza Inc.
Camp Pendleton North, CA 92055
02.2024 - 06.2024
- Effectively multitasked often independently as an AM Manager performing duties such as stocking, prepping, preparing food, and loading/unloading the ovens meeting business expectations in quality and time performance.
- Performed well during high volume times when sales regularly reached $18,000 to over $20,000.
- Handled cash accurately and prepared deposits.
- Motivated, and trained employees to maximize performance.
- Mentored and motivated team members to achieve challenging business goals.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Server/Server Trainer
The Waterman Fish Bar
Cornelius, NC
04.2022 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Consistently met or exceeded performance goals related to customer satisfaction ratings, and order accuracy.
Server
The Smoke Pit
Salisbury, NC
07.2019 - 03.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Hendrix Barbeque
Salisbury, NC
05.2018 - 07.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Troutman's Barbeque
Concord, NC
10.2017 - 05.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Associates Degree in General Education-Prehealth Dental Assisting -
Rowan-Cabarrus Community College
Salisbury, NC10.2022
HSE (High School Equivalency) -
Rowan-Cabarrus Community College
Salisbury, NC05.2021
Skills
- Multitasking
- Organization
- Customer service
- Problem-solving
- Cleanliness
- Teamwork and Collaboration
- Motivated
- Inventory Control
- Staff Management
- Sales Forecasting
- Staff training/development
- Delegating Work
Timeline
Insider/Assistant General Manager
Dominos Pizza Inc.
02.2024 - 06.2024
Server/Server Trainer
The Waterman Fish Bar
04.2022 - 12.2023
Server
The Smoke Pit
07.2019 - 03.2022
Server
Hendrix Barbeque
05.2018 - 07.2019
Server
Troutman's Barbeque
10.2017 - 05.2018
Associates Degree in General Education-Prehealth Dental Assisting -
Rowan-Cabarrus Community College
HSE (High School Equivalency) -
Rowan-Cabarrus Community College