ASHLEY MORRONE
Ashaway,Rhode Island
Summary
A dedicated and adaptable professional with a proven track record in delivering exceptional service across diverse industries. Adept at fostering strong client and colleague relationships through attentive communication and personalized care. Skilled in problem solving and collaboration, with a keen eye for detail. Eager to leverage diverse experiences to become a valued team member in a quality role.
Overview
18
18
years of professional experience
Work History
Operations Management
Wes Stor
01.2017 - Current
- Performed routine pre- and post-rental inspections for damages, fluid levels, tire conditions, overall functionality while adhering to manufacturer-recommended service intervals and maintaining cleanliness standards
- Ensured all trucks and trailers met DOT standards in regards to weight limits, tie downs, hitch capacity as well as screening drivers and towing equipment for licensing and compatibility
- Provided 24/7 emergency support for the facility, including water diversion, snow removal, and roadside assistance
- Collected feedback on vehicle and access performance and service experience, efficiently handled customer concerns and implemented corrective actions as needed
- Conducted periodic quality audits of facility operations to ensure standards were met in the scope of regulatory, safety, security, facility maintenance, process efficiency, and risk mitigation
- Managed cash, credit, and debit card transactions with precision and integrity, maintaining accurate records and balancing the cash register to ensure financial accountability and compliance
- Implemented initiatives to grow the business through strategic partnerships, branding and loyalty programs, and modernizing rates, increasing revenue by 83.94% over five years
- Spearheaded facility revamp, identified weaknesses in facility infrastructure and site development, sourced and secured contractors and directed projects from start to finish, under budget
- Implemented best practices in operations management, contributing to overall organizational success
- Actively participated in industry conferences, staying current on latest trends and best practices for optimal pipeline operations management.
- Conducted periodic reviews of current processes and recommended improvements where necessary based on industry best practices or emerging technologies in the field of financial services operations management.
- Mentored junior staff members in technical skills development, problem-solving techniques, and best practices in manufacturing operations management.
Quality Assurance & Operations
Mary Ann Jewelry
01.2013 - 01.2017
- Developed and executed the factory Environmental Health and Safety (EHS) conformity plan to meet customer and state standards and collaborated with OSHA to for a factory audit.
- Conducted hazard assessments and implemented workplace safety programs to prevent accidents and injuries with equipment such as vulcanizers, casting machines, Foredom drills, bench grinders, linking machines and various hand tools
- Trained and educated employees in hazard communication, machine operation, fire safety, emergency response, conducted respiratory fit tests and compiled SDS binders for all chemicals in house
- Developed Standard Operating Procedures (SOP’s) for manufacturing processes, implemented quality control measures at different production stages
- Conducted real-time quality checks during production, monitored variations, visually inspected product and conducted lab tests on samples of production lots to ensure production samples met customer and Consumer Product Safety (CPS) guidelines
- Identified root causes of any defects and implemented corrective actions to eliminate defects in castings and material components
- Trained in each of the manufacturing process to better understand quality and process deficiencies, including: model making, mold-making, casting, cast cleaning, polishing, stone setting, soldering, linking, epoxy, and antiquing
- Sourced local subcontractors for work in specialty areas, communicated scope of work effectively to ensure the highest quality of finished goods
Quality Assurance Assistant Director & Inventory Manager
Scorpio Accessories
01.2010 - 01.2015
- Reviewed specification sheets prior to the issuance of purchase orders and made recommendations for vendors to Purchasing based on their individual strengths and weaknesses
- Oversaw the approval process for samples prior to the start of production, communicated inconsistencies, and collaborated with overseas vendors to ensure that product safety and aesthetic accuracy was achieved
- Arranged for third-party audits laboratory testing overseas during production to ensure that products were in compliance with set standards and implemented re-work procedures to address any manufacturing issues
- Developed SOP’s for and conducted in-house inspections, functional testing and laboratory testing, as well as checking measurements, pantones and packaging of products to ensure they matched the approval samples and customer standards in addition to complying with material component requirements as set by individual customers and CPS regulations
- Issued chargebacks for damages and rework needed to be subcontracted domestically
- Monitored re-production lots for consistency and compliance and maintained records of all inspections and testing reports for individual products
- Developed a V-Lookup system using barcode technology to streamline identification of damage lots for chargeback purposes –then spearheaded the collaboration with the product development team to utilize barcode technology for all development samples, resulting in a dramatic increase in efficiency for all departments
- Conducted inventory on all discontinued, over-stocked product in-house, (over 2,000,000 units) created presentations and successfully marketed the styles to discount stores to recoup losses
Product Coordinator
Scorpio Accessories
01.2007 - 01.2010
- Developed designs to coincide with market and seasonal trends and customer demographic
- Identified potential quality assurance issues in the development and pre-production phases of the development process to ensure excellence in production stages
- Maintained inventory of over 200,000 unique samples, procured individual samples regularly for presentations
- Created detailed specification sheets for pieces for different phases of the production process
- Implemented efficient administrative procedures, resulting in expedited turnaround times and improved productivity
- Assisted in successfully launching of new product lines by collaborating closely with cross-functional teams
- Documented identification numbers and results on product sheets.
- Compared shipments against packing slips to confirm completeness and accuracy of delivery.
Skills
- Quality Assurance
- Operations Management
- Decision Making
- Emergency Response
- Project Management
- Adaptability
- Conflict Management
- Interpersonal and Influential
- Vendor Relations
- Teamwork
- Remote operations management
- Quality management systems
- Packaging specifications
- Verbal and written communication
Timeline
Operations Management
Wes Stor
01.2017 - Current
Quality Assurance & Operations
Mary Ann Jewelry
01.2013 - 01.2017
Quality Assurance Assistant Director & Inventory Manager
Scorpio Accessories
01.2010 - 01.2015
Product Coordinator
Scorpio Accessories
01.2007 - 01.2010