Ashley Mosier
Mitchell,IN
Summary
Supportive Supply Chain Supervisor proficient in designing supply chains that is known for working effectively with all levels of management and following shipping and receiving instructions. Talented in managing inventory levels and performing periodic site audits of key suppliers.
Overview
5
5
years of professional experience
Work History
Ryder Supply Chain Operations Associate
Ryder Logistics
02.2023 - Current
- Oversaw demand planning, purchasing, and logistics.
- Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
- Improved, standardized and documented planning and scheduling processes.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Organized and maintained correct inventory levels to drive highest turns possible on inventory.
- Teamed with management teams to confirm that product availability meets customer demand.
- Developed and implemented actionable improvements to increase inventory replenishment efficiency and reduce downtime.
- Entered billings into correct data sheet in a timely manner.
Self Employed Contractor
AJM Contracting LLC
09.2018 - 02.2023
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
- Completed interior and exterior painting for variety of residential and commercial clients.
- Used putty knives and caulking guns to fill cracks, holes and joints with plaster, putty and caulk.
- Used brushes, spray guns and paint rollers to paint surfaces.
- Monitored and adjusted painting techniques for optimal results.
- Removed fixtures such as pictures, doorknobs, lamps, and electric switch covers prior to painting.
- Followed safety protocols and used protective equipment during painting projects to minimize risk.
- Calculated amounts of required materials and approximate time to complete each project to estimate project costs.
- Met with clients to discuss color and finish options and other design details.
- Covered surfaces and furnishings with cloth and plastic to protect from paint drops.
- Managed daily operations by scheduling and coordinating appointments, assisting customers in selecting and matching colors and preparing invoices and bank deposits.
- Used sandpaper, scrapers, grinders, and steel wool to smooth surfaces.
- Selected premixed paints or mixed required portions of pigment, oil and thinning and drying substances to prepare paint to match specified colors.
- Conducted final work check to assess quality and make corrections if necessary.
- Taped off areas to prevent overspray and other accidents.
- Repaired drywall and plaster prior to painting.
- Used airless sprayers, rollers, brushes and other painting tools to accomplish job tasks.
- Performed regular preventive maintenance on tools and equipment to support best quality of work.
- Patched cracks, holes and other imperfections in walls and other surfaces.
- Reached high ceilings and walls with scaffolding and ladders.
- Corrected surface imperfections by filling cracks, holes and joints.
Inspector
Catalent Pharma Solutions
09.2021 - 06.2022
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
- Identified repair and upgrade requirements needed to meet safety and quality standards.
- Upheld codes and regulations governing materials, processes, and procedures.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
Pro Services Specialist
Lowes Home Improvment
03.2018 - 09.2020
- Set up promotional displays and equipment for special events and activities.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Processed customer service orders promptly to increase customer satisfaction.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Tracked customer service cases and updated service software with customer information.
- Delivered prompt service to prioritize customer needs.
Education
No Degree - Business Management
Ivy Tech Community College of Indiana
Bloomington, INHigh School Diploma -
Mitchell High School
Mitchell, IN12.2017
Skills
- Inventory Accuracy
- Material Sourcing and Distribution
- Customer Relationship Management
- Documentation
- Proofreading
- Recordkeeping
- Assembly Protocols
- Product Packaging
- Organize Supplies
- Hand Tools
- Diagnosing Malfunctions
- GMP Compliance
- Assembly Procedures
Timeline
Ryder Supply Chain Operations Associate
Ryder Logistics
02.2023 - Current
Inspector
Catalent Pharma Solutions
09.2021 - 06.2022
Self Employed Contractor
AJM Contracting LLC
09.2018 - 02.2023
Pro Services Specialist
Lowes Home Improvment
03.2018 - 09.2020
No Degree - Business Management
Ivy Tech Community College of Indiana
High School Diploma -
Mitchell High School