Ashley Mosley
Pearl City
Summary
Talented Dispatch Coordinator with years of experience working with communications equipment. Personable employee develops strong relationships with work crews and drivers and promptly addresses customer questions and complaints. Familiar with performing various clerical work tasks such as filing work orders and organizing inventory records. I have all the skills that will make me a good Administration Assistant. I am proficient in Microsoft applications such as Word, Excel, and Teams.
Overview
22
22
years of professional experience
Work History
Dispatch Coordinator
Climate Pros
Honolulu
07.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Worked with cross-functional teams to achieve goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized various software and tools to streamline processes and optimize performance.
92G Food Service Specialist
Hawaii Army National Guard
Honolulu
02.2004 - Current
- Prepared meals for soldiers during training exercises and missions.
- Managed inventory of food supplies and equipment for operational readiness.
- Coordinated dining facility operations to ensure efficient service delivery.
- Trained junior personnel on food safety protocols and kitchen procedures.
- Maintained cleanliness and sanitation standards in food preparation areas.
- Implemented waste management practices to minimize food waste during operations.
- Ensured compliance with food safety regulations.
- Maintained records of food inventories and supplies.
Dispatch Coordinator
American Medical Response, AMR
Aiea
08.2018 - 06.2025
- Coordinated emergency response logistics for timely patient transport.
- Managed communication between dispatch, field units, and medical facilities.
- Utilized computer-aided dispatch systems for efficient resource allocation.
- Monitored real-time traffic conditions to optimize route planning.
- Collaborated with team members to resolve scheduling conflicts promptly.
- Created reports related to dispatching activities such as fuel usage statistics or number of loads dispatched daily, weekly, monthly.
- Tracked real-time location of vehicles using GPS technology.
Ward Clerk
Kahuku Medical Center
Kahuku
05.2015 - 07.2018
- Managed patient records and ensured accurate data entry in electronic systems.
- Coordinated communication between medical staff and patients for appointments and inquiries.
- Supported healthcare team by preparing patient charts and organizing medical documentation.
- Scheduled appointments efficiently to optimize clinic workflow and minimize delays.
- Handled incoming calls, directing inquiries to appropriate departments promptly.
- Performed clerical duties such as typing, data entry, scanning and filing documents.
- Responsible for greeting visitors, answering phones and providing general information.
- Ensured accuracy of all patient information entered into electronic health record system.
- Completed charts, staffing sheets, and other documentation.
- Prepared discharge summaries upon completion of a patient's stay in the facility.
Medical Assistant
The Medical Corner
Kapolei
04.2011 - 04.2012
- Assisted healthcare providers during patient examinations and procedures.
- Managed patient scheduling and coordinated appointments effectively.
- Documented patient medical histories and maintained accurate records.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Organized charts, documents and supplies to maintain team productivity.
- Registered new patients into practice management software program accurately entering demographic information.
Education
Associate of Applied Science - Medical Assisting
Remington College
Honolulu02-2010
Skills
- Computer-aided dispatch
- Resource allocation
- Route optimization
- Customer service
- Dispatching logistics
- Inventory management
Timeline
Dispatch Coordinator
Climate Pros
07.2025 - Current
Dispatch Coordinator
American Medical Response, AMR
08.2018 - 06.2025
Ward Clerk
Kahuku Medical Center
05.2015 - 07.2018
Medical Assistant
The Medical Corner
04.2011 - 04.2012
92G Food Service Specialist
Hawaii Army National Guard
02.2004 - Current
Associate of Applied Science - Medical Assisting
Remington College