Ashley Motteler
Auburn,AL
Summary
Motivated leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
7
7
years of professional experience
Work History
Market Shift Lead
Botanic LLC.
Opelika, Alabama
03.2023 - Current
- Monitored employee performance and provided feedback on areas for improvement and provided guidance.
- Resolved conflicts between customers, employees, and vendors in a timely manner.
- Delegated tasks to employees, monitored activities, and task completion.
Fine Dining Server
Lucy’s Neighborhood Eatery
Auburn , AL
09.2022 - 02.2023
- Provided excellent customer service to ensure satisfaction.
- Provided menus, explained daily specials, and answered questions about menu items.
- Demonstrated knowledge of wine list and recommended wines based on customer preferences.
- Responded quickly to guest inquiries or complaints in a professional manner.
Server (Summer Job)
Kouris Pub
Peoria , IL
06.2022 - 08.2022
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
Personal Assistant to the Owner (Summer Job).
Budweiser
Peoria , IL
05.2022 - 08.2022
- Developed, maintained and managed daily schedule for Owner.Researched and organized travel arrangements for Owner.
- Managed calendar invites for internal staff meetings or external client engagements.
- Assisted in the hiring and onboarding process of new staff, providing training and support as needed.
- Coordinated with marketing team for promotional materials for each event and created content for social media platform.
Internet Sales Team
Lowes Home Improvment
Opelika, AL
05.2020 - 06.2022
- Managed a team of internet sales representatives, setting goals and providing feedback.
- Trained staff on how to use various software programs related to internet sales activities.
- Maintained accurate records of orders, returns, exchanges and payments.
Before and After School Care Assistant
St. Philomena Catholic School.
Peoria , IL
09.2019 - 03.2020
- Provided a safe, nurturing environment for children during their stay at the facility.
- Supervised students during outdoor playtime, ensuring safety regulations were followed.
- Encouraged positive social interactions between students by organizing group activities such as board games or arts and crafts projects.Demonstrated good problem-solving skills when dealing with challenging behaviors from students.
Head Hostess
Lariat Steakhouse
Peoria , IL
01.2018 - 04.2019
- Greeted guests upon arrival and escorted them to their tables. Assisted with seating arrangements for large groups and special occasions.
- Communicated effectively with restaurant managers regarding customer complaints or requests.
Education
Associate of Science -
Southern Union State Community College
Opelika, AL12-2024
High School Diploma -
Peoria Notre Dame College Prep School
Peoria , IL05-2020
Skills
- Conflict Resolution
- Decision-making capabilities
- Positive Attitude
- Excellent Work Ethic
- Team Player
- Sunshine Award Recipient
- Catholic Leadership Recipient
Timeline
Market Shift Lead
Botanic LLC.
03.2023 - Current
Fine Dining Server
Lucy’s Neighborhood Eatery
09.2022 - 02.2023
Server (Summer Job)
Kouris Pub
06.2022 - 08.2022
Personal Assistant to the Owner (Summer Job).
Budweiser
05.2022 - 08.2022
Internet Sales Team
Lowes Home Improvment
05.2020 - 06.2022
Before and After School Care Assistant
St. Philomena Catholic School.
09.2019 - 03.2020
Head Hostess
Lariat Steakhouse
01.2018 - 04.2019
Associate of Science -
Southern Union State Community College
High School Diploma -
Peoria Notre Dame College Prep School