Summary
Overview
Work History
Education
Skills
Timeline
Server

Ashley Mull

Hebron,IN

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills. Ability to enhance guest engagement and satisfaction through attentive service. Adept at multitasking in fast-paced environments, ensuring seamless operations and positive client experiences.

Overview

12
12
years of professional experience

Work History

Server

Bridges Scoreboard Lounge
10.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Payroll Administrator

Parsec
12.2021 - 04.2025
  • Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
  • Calculated payroll deductions by accurately using software and processed payroll to meet preset requirements.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
  • Verified timekeeping records to streamline payroll operations.
  • Responded to employee inquiries to provide information regarding payroll deductions and related issues.
  • Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
  • Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
  • Managed employee records on database to maintain accuracy.
  • Kept records of employee infractions.
  • Orientation for new employees.
  • Scheduled drug screenings and PAT for new employees.

Mobile Laser Technician

HealthTronics
11.2013 - 11.2021
  • Operating and Maintaining Laser Equipment:Setting up, calibrating, and operating various laser systems at client locations.
  • Troubleshooting and Repair: Identifying and resolving issues with laser equipment, including preventative maintenance.
  • Installation and Upgrade: Installing new equipment and updating existing systems.
  • Training and Support: Providing training to client staff and assisting with equipment operations.
  • Safety Compliance: Ensuring all safety protocols are followed and maintained when working with laser technology.
  • Record Keeping: Maintaining accurate records of equipment performance and maintenance.
  • Customer Communication: Communicating with clients to understand their needs and provide support.
  • Travel: Traveling to different hospitals and working in surgery with Doctors daily.
  • Increased client satisfaction by providing expert advice on laser applications and optimization techniques.
  • Maintained a safe work environment by adhering to industry standards
  • Boosted operational efficiency through routine monitoring of laser parameters as per established guidelines.
  • Assisted in training new team members on proper use, troubleshooting, and preventative maintenance of lasers

Education

Diploma -

George Washington High School
Chicago, IL
06.2021

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service

Timeline

Server

Bridges Scoreboard Lounge
10.2023 - Current

Payroll Administrator

Parsec
12.2021 - 04.2025

Mobile Laser Technician

HealthTronics
11.2013 - 11.2021

Diploma -

George Washington High School

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