Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ashley Mundy

Columbus

Summary

Dynamic General Manager with a proven track record at Arby's, excelling in operations management and team development. Achieved significant sales growth through innovative marketing strategies and effective cost control. Cultivated strong relationships with guest and staff, fostering a positive environment that enhanced customer satisfaction and loyalty.

Overview

4
4
years of professional experience

Work History

General Manager of Food Service

Arby's
07.2023 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Reduced food waste through better inventory management and portion control, leading to increased profitability.
  • Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
  • Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Assistant Manager

Aramark
03.2021 - 04.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

Associate of Arts - Culinary Arts

Sinclair Community College
Dayton, OH
06-2022

Skills

  • Operations management
  • Cost control
  • Creativity and innovation
  • Marketing and promotions
  • Sales growth
  • Scheduling and rostering
  • Team development
  • Customer service

Accomplishments

  • Achieved a 9.9 % growth in sales by developing my team, improving order accuracy, customer service, quality and taste of product.
  • Achieved a 141% UCI attainment by controlling food cost, labor, supply, and utilities.
  • 100% in compliance
  • Ranked 4th in district with a score of 3.75


Timeline

General Manager of Food Service

Arby's
07.2023 - Current

Assistant Manager

Aramark
03.2021 - 04.2023

Associate of Arts - Culinary Arts

Sinclair Community College

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