Ashley Murdock
Houston,TX
Summary
Dynamic and results-oriented professional with extensive experience in general ledger accounting and bank reconciliation, demonstrated at Houston Apartments Association. Excelled in GAAP compliance and data analysis, achieving 100% accuracy in financial reporting. Skilled in fostering relationships and streamlining processes, showcasing exceptional bookkeeping and interpersonal abilities.
Overview
16
16
years of professional experience
Work History
Staff Accountant
Houston Apartments Association
07.2024 - Current
- Executed financial reporting, managing prepaid accounts, schedules, reconciliations, event settlements, and month-end accruals.
- Created journal entry schedules to improve efficiency, support, and documentation of accounting processes.
- Collected and arranged financial information and entered details into software financial management system.
- Participated in internal and external audit processes to establish accurate financial records and comply with Generally Accepted Accounting Principles and regulatory requirements.
- Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
- Prepared and processed journal entries to record in general ledger and maintain consistent documentation.
- Assisted comptroller with year-end financial audits.
- Tracked funds, prepared deposits and reconciled accounts.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
- Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
- Used accounting software to issue tax returns and prepare consolidated reports.
- Prepared working papers, reports and supporting documentation for audit findings.
Accounts Payable Coordinator
Bishop Lifting Products
01.2019 - 01.2024
- Assisted project managers and operations staff with accounting expertise.
- Verified validity of charges listed on payment orders for yearly audits.
- Reviewed open purchase orders for integrity, accuracy and completeness of vendor information.
- Processed check disbursements and reconciled related ledger.
- Completed month-end closings with journal entries and reconciling accounts.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Entered figures using 10-key calculator to compute data quickly.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Handled day-to-day accounting processes to drive financial accuracy.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
- Implemented new accounting processes to decrease spending and work flow downtime.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
Accounting Clerk
Interflow TCS Ltd.
01.2018 - 12.2018
- Input high volume of monthly invoices with consistent accuracy.
- Maintained accounting records utilizing in-house and client systems.
- Identified and resolved internal accounting variances, promoting data accuracy.
- Managed accounts payable and receivables and payroll.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Input financial data and produced reports using Software.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Handled day-to-day accounting processes to drive financial accuracy.
- Implemented new accounting processes to decrease spending and work flow downtime.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Entered figures using 10-key calculator to compute data quickly.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Matched purchase orders with invoices and recorded necessary information.
Collections Agent
A Better Bail Bonds
05.2017 - 08.2017
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Negotiated to collect balance in full.
- Complied with fair debt practices and regulatory guidelines and kept current with changing regulations.
- Processed payments and applied to customer balances.
- Counseled debtors on payment options and arranged installment agreements.
- Negotiated with account holders to devise repayment plans and minimize collections receivables.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Researched accounts and completed due diligence to resolve collection problems.
- Used skip tracing and other techniques to locate debtors.
- Assisted in implementing procedures and policies to facilitate timely payments.
- Negotiated re-payment plans by identifying causes of delinquent payments to assist in recovery of debt and meet realistic timeframes.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Investigated customer credit references and approved credit lines.
- Researched billing errors and discrepancies to initiate corrective action.
- Developed and documented collection procedures and policies to comply with government regulations.
Account Manager
Air Canada Airlines (Contract)
09.2008 - 02.2017
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Announced flight status updates and information about gate changes over PA system.
- Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
- Oversaw ticketing, gate and ramp services.
- Tagged baggage and routed to appropriate location for loading and screening.
- Provided exceptional customer service to passengers, addressing concerns and resolving issues.
- Rescheduled flights, issued refunds and assisted passengers with alternative travel arrangements.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Monitored security and maintained operational protocols.
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Prepared detailed passenger manifests and other reports to meet organizational needs.
- Educated passengers on safety procedures and provided assistance to disabled passengers
- Processed customer payments and enforced compliance with financial regulations.
- Managed large volumes of incoming and outgoing calls, accurately providing information to customers.
- Developed and implemented strategies to minimize customer wait times.
- Monitored and processed ticket sales, refunds and upgrades to meet diverse passenger needs.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
- Provided follow through on all calls with confirmations and dissemination of requested information.
- Produced and shared customer service reports to support management decision-making.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
Education
High School Diploma -
Cypress Falls High School
HoustonSkills
- Fixed assets review
- General ledger accounting
- Controls verification
- Bookkeeping
- GAAP compliance
- Data analysis and research
- Bank reconciliation
Timeline
Staff Accountant
Houston Apartments Association
07.2024 - Current
Accounts Payable Coordinator
Bishop Lifting Products
01.2019 - 01.2024
Accounting Clerk
Interflow TCS Ltd.
01.2018 - 12.2018
Collections Agent
A Better Bail Bonds
05.2017 - 08.2017
Account Manager
Air Canada Airlines (Contract)
09.2008 - 02.2017
High School Diploma -
Cypress Falls High School