Ashley Murray
Chicago,USA
Summary
Delivered compassionate support to elderly clients, improving their quality of life.,Executed food handling procedures and elevated customer service experiences.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Caregiver
Addus HealthCare, Inc.
Chicago, IL
08.2015 - Current
- Enhanced clients' quality of life by assisting with essential daily activities including bathing, dressing, grooming, and medication management.
- Delivered compassionate care that contributed to clients' safety, comfort, and well-being.
- Designed personalized care plans that effectively addressed individual client needs and preferences.
- Monitored and reported vital sign changes, ensuring timely medical attention when necessary.
- Created and served nutritious meals according to dietary restrictions, assisting clients with feeding as required.
- Promoted mental engagement by involving clients in enjoyable activities such as reading, puzzles, crafts, or outings.
- Achieved continuity of care through effective collaboration with healthcare professionals, families, and caregivers.
- Provided compassionate emotional support during end-of-life care for clients and their families.
- Managed medication schedules and ensured timely administration for optimal health outcomes.
- Developed individualized care plans in collaboration with healthcare professionals to meet client needs.
Caregiver
Custom Home Care
Chicago, IL
05.2024 - 08.2025
- Cultivated caregiving skills through active participation in training sessions and workshops that enhanced service delivery.
- Transformed end-of-life care by delivering vital emotional support to clients and their families, fostering a compassionate environment.
- Elevated satisfaction among elderly clients by implementing compassionate care strategies focused on safety, comfort, and well-being.
- Streamlined daily living activities for clients, providing effective support with bathing, dressing, grooming, and medication management.
- Increased mental engagement for clients by organizing meaningful activities, including reading, puzzles, crafts, and outings.
- Delivered personalized companionship and emotional support to a diverse client base, significantly enhancing their quality of life.
- Established and maintained trusting relationships with clients, encouraging open communication and active engagement.
Warehouse Worker
Chicago Board Of Election
Chicago, IL
10.2023 - 03.2024
- Achieved optimal equipment performance through diligent maintenance, cleaning, and testing.
- Facilitated efficient loading and unloading of trucks, enhancing supply chain operations.
- Enhanced logistical efficiency by overseeing scanning and timely shipment of equipment supplies.
- Maintained facility excellence through consistent cleaning and maintenance efforts.
Call Center Representative
Discover
Chicago, IL
09.2022 - 10.2023
- Provided excellent customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
- Contributed ideas during team meetings that led to improved workflows and enhanced customer experience
- Managed multiple communication channels including phone calls, emails, live chat support etc
- Managed high-volume call traffic while maintaining service quality and customer satisfaction.
Banquet Server
Ready set go staffing
Oak Brook, IL
07.2019 - 08.2022
- Provided exceptional service to guests during banquets and special events, ensuring a memorable dining experience
- Efficiently set up banquet rooms according to event specifications, including table arrangements, decorations, and audiovisual equipment
- Collaborated with the kitchen staff to ensure timely delivery of food and beverages to banquet tables
- Maintained cleanliness and organization of banquet areas before, during, and after events
- Managed multiple tasks simultaneously during busy banquet periods while maintaining attention to detail and accuracy
- Responded promptly to guest requests or concerns, resolving issues in a professional manner
- Followed all safety protocols and guidelines when handling food items and operating equipment
- Worked closely with the event planner or coordinator to ensure seamless execution of banquets from start to finish
Amazon Fulfillment Associate
AMAZON AMZL
Chicago, IL
10.2018 - 07.2022
- Associates must, with or without reasonable accommodation, be able to lift up to 49 pounds, stand/ walk for extended periods of time, and be able to frequently push, pull, squat, bend, and reach
- Managing the receiving of truck deliveries and packages
- Using a smartphone and handheld devices with various apps and scanning bar codes
- Building, wrapping, sorting, and transporting pallets and packages based on destination, with or without reasonable accommodation
- Climbing and descending stairs safely (applies to sites with stairs), with or without reasonable accommodation
- Working on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines)
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Janitor
ABM
Chicago, IL
06.2014 - 07.2016
- Performed routine cleaning and maintenance of designated areas within a building.
- Conducted thorough cleaning of restrooms to maintain hygiene standards.
- Executed cleaning of break rooms to ensure a tidy environment.
- Removed trash from offices and cubicles regularly.
- Completed dusting tasks to enhance cleanliness.
- Managed vacuuming tasks to maintain floor cleanliness.
- Operated cleaning equipment such as floor buffers, vacuums, and pressure washers effectively.
Education
No Degree -
Ultimate Medical Academy
Clearwater, FL06.2032
Skills
- Provided caregiving support to individuals in need of assistance
- Facilitated dressing assistance for clients to promote independence
- Delivered home health services to enhance quality of life
- Administered senior care with compassion and respect
- Prepared meals according to dietary preferences and restrictions
- Offered direct support to individuals with various needs
- Gained experience in banquet settings to enhance service delivery
- Supported clients with activities of daily living (ADLs)
- Executed safe food handling practices to ensure client safety
Certification
- ServSafe
- July 2024 to July 2029
- ServSafe Food Protection Management
Timeline
Caregiver
Custom Home Care
05.2024 - 08.2025
Warehouse Worker
Chicago Board Of Election
10.2023 - 03.2024
Call Center Representative
Discover
09.2022 - 10.2023
Banquet Server
Ready set go staffing
07.2019 - 08.2022
Amazon Fulfillment Associate
AMAZON AMZL
10.2018 - 07.2022
Caregiver
Addus HealthCare, Inc.
08.2015 - Current
Janitor
ABM
06.2014 - 07.2016
No Degree -
Ultimate Medical Academy