Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Mustone

Londonderry,NH

Summary

Dynamic leader with expertise in team leadership and decision-making, honed at Chen's Chinese Restaurant. Proven track record in optimizing operations and enhancing customer satisfaction. Skilled in QuickBooks and Excel, driving efficiency and productivity.

Overview

20
20
years of professional experience

Work History

Manager

Chen's Chinese Restaurant
10.2005 - Current

Maintain bar/wait staff schedule

Create all NH Liquor Store orders,create advertisements with assigned rep

Create all purchase orders for bar/restaurant (fruit/juices/milk/supplies)

Point of contact for all Fire Department licenses/service needs

Point of contact for Health Department

Point of contact for NH State Lottery(service/order product)

Assistant Manager

Market Basket
03.2019 - 09.2022

Started job during Covid 19 due to current job temporally closing.

Worked through the busiest most hectic times of a grocery store.

Main task to control front end staff. Open registers as needed, provide help for all departments if check out staff was available.

Open assistant tasks included counting and starting all tills.

Provide all voids, suspend transaction,make change, approve alcohol or tobacco sales to under 18 or new hire not certified.

Run all lunches and breaks.

Responsible for all candy orders.

Full control on register end cap, register, hanging display, utilizing over stock to catch customers while waiting, cashing out. Last minute thought, eye level display.


Accounting Office Manager

Novia Associates Inc
09.2012 - 01.2017

Maintain all A/P and A/R using Excel, Quickbooks, Microsoft Word also Quickbid which is an industry software program.

Assist sales associates with production development and project management.

Purchase all office supplies with WB Mason and Crystal Rock.

Maintain all copiers and printers with contracts with Canon.




Shift Leader

Dunkin' Donuts
06.2005 - 09.2012
  • Supervised daily operations to ensure efficient workflow and optimal staff performance.
  • Trained and mentored team members on best practices and operational procedures.
  • Implemented quality control measures to enhance product consistency and customer satisfaction.
  • Coordinated scheduling and task assignments to maximize productivity during peak hours.
  • Conducted regular inventory checks to maintain stock levels and reduce waste.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.

Education

Hesser
Manchester, NH

High School Diploma -

Pinkerton Academy
Derry, NH
06-2007

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Timeline

Assistant Manager

Market Basket
03.2019 - 09.2022

Accounting Office Manager

Novia Associates Inc
09.2012 - 01.2017

Manager

Chen's Chinese Restaurant
10.2005 - Current

Shift Leader

Dunkin' Donuts
06.2005 - 09.2012

Hesser

High School Diploma -

Pinkerton Academy