Ashley Myers
Salem,OH
Summary
Highly-motivated employee with exceptional interpersonal skills and a strong work ethic. Adaptable and adept at quickly mastering new skills. Experienced in customer service, multitasking, and time management. Committed to providing every customer with a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Assistant Store Manager
Men's Wearhouse
Boardman, 44512
03.2010 - Current
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Ensured compliance with all safety regulations throughout the store premises.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Formed and sustained strategic relationships with clients.
Externship
Advanced Dermatology and skin cancers
Salem, OH
06.2024 - 08.2024
- Listened carefully to physicians and nurses to ascertain appropriate treatment for different diseases and conditions.
- Cultivated effective communication and active listening skills by interacting with various types of personalities in both positive and negative situations.
- Followed instructions from management to complete tasks according to exact specifications.
- Straightened chairs, swept debris and cleaned tables to maintain clean and organized work area.
- Developed strong oral and written communication skills in working with people of different ages.
- Greeted office visitors, provided information, and directed to appropriate personnel.
- Identified needs of customers promptly and efficiently.
Education
Some College (No Degree) - Medical Assisting
Ross Medical Education Center
Niles, OH08-2024
High School Diploma -
Leetonia High School
Leetonia, OH05-2009
Skills
- Customer Relations
- Time Management
- Relationship building and management
- Customer Service Management
- Attention to Detail
- Customer experience
- Flexible Schedule
- Issue Resolution
- Team Building and Leadership
- HIPAA Compliance
- Adaptable
- Proper sterilization techniques
- Equipment Sterilization
- Medical terminology knowledge
- Patient-focused care
- Vital signs monitoring
- Certified in Basic Life Support (BLS)
- Venipuncture and phlebotomy
- Quick problem solver
- Calm and level-headed under duress
Timeline
Externship
Advanced Dermatology and skin cancers
06.2024 - 08.2024
Assistant Store Manager
Men's Wearhouse
03.2010 - Current
Some College (No Degree) - Medical Assisting
Ross Medical Education Center
High School Diploma -
Leetonia High School