Ashley Myers
Perry,USA
Summary
Goal-oriented marketing expert with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance. Hardworking, performance-oriented leader offering proven expertise in project development, team supervision, and campaign enhancement. Prepared to bring 10+ years of progressive experience and take on challenging position with opportunity to make lasting impact on company and customer success.
Overview
10
10
years of professional experience
Work History
Call Center Team Lead
Omaha Steaks
11.2024 - Current
- Generated reports detailing metrics such as call times and satisfaction ratings.
- Recommended products to customers, thoroughly explaining details.
- Handled advanced issues with calm, knowledgeable and professional approach.
- Responded to team support questions quickly to maintain call center efficiency.
Chief Executive Officer
Synergy BPO LLC
01.2021 - Current
- Evaluated KPIs and supervised team to measure, track and improve results
- Managed organization's financial assets, controls and budgets to safeguard shareholder interests
- Exercised calculated decisions during crisis and uncertainty to minimize risks
- Leveraged high-quality service delivery and strategic business management to stimulate business expansion
- Utilized excellent leadership to confront complex industrial realities and challenges
- Cultivated positive culture, structures and environment to help teams fulfill organizational mission and objectives
- Represented organization during events, meetings and programs
Marketing Manager
Bay Area Health Consultants
01.2022 - 02.2024
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Chief Marketing Officer
Pharma Management, LLC
01.2015 - 01.2024
- Oversaw numerous successful cross-platform social media campaigns
- Generated leads with multifaceted approaches, including referral pipelines and direct engagement
- Strengthened team by recruiting high-quality candidates and leading positive culture
- Fostered positive relationships with internal stakeholders by communicating effectively across departments
- Maintained up-to-date knowledge of industry best practices through continuous learning opportunities
- Obtained campaign support by maintaining strong relationships with vendors and publishers
- Kept detailed CRM database with current and prospective customer information
- Optimized marketing campaigns by incorporating feedback from multiple data streams
- Reduced duplication of roles with clear responsibilities, policies and procedures
Education
High School -
Mycro Charter School
St Petersburg, FL08.2013
Skills
- Cash Management
- Business Planning
- Fiscal Management
- Policy Development
- Change Management
- Consulting
- Organizational Management
- Staff Management
- Project Management
- Contract Management
- Regulatory Compliance
- Strategic Planning
- Customer Relations
- Business Development
- Ethical Leadership
Languages
English
Native or Bilingual
Timeline
Call Center Team Lead
Omaha Steaks
11.2024 - Current
Marketing Manager
Bay Area Health Consultants
01.2022 - 02.2024
Chief Executive Officer
Synergy BPO LLC
01.2021 - Current
Chief Marketing Officer
Pharma Management, LLC
01.2015 - 01.2024
High School -
Mycro Charter School
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