Ashley Myers
Summary
Versatile professional that has experience in holistic case management that focuses on the overall success of students. Skilled in needs assessment, resource navigation and program support. Expertise in creating an environment that embraces diversity and individuality.
Overview
3
3
years of professional experience
Work History
Basic Needs Specialist
Long Beach City College
04.2025 - Current
- Provide direct holistic case management to students experiencing food insecurity, housing instability, and other basic needs barriers by connecting them to on-campus and community resources.
- Manage Safe Parking Program operations, including student enrollment, policy enforcement, and ongoing case management.
- Maintain accurate case notes, data tracking, and reporting to ensure compliance with program guidelines and funding requirements.
- Advocate for students by navigating institutional systems, addressing barriers, and fostering an inclusive, supportive campus environment.
- Serve as a liaison with community partners and external agencies to maintain accurate, up-to-date information on available resources and ensure timely referrals for students.
- Helped organize and facilitate outreach events, tabling, and resource fairs to increase program visibility and student engagement.
Basic Needs Assistant
Long Beach City College
10.2024 - 04.2025
- Assisted students with accessing food, housing, transportation, and emergency resources through the Basic Needs Program.Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Assisted with inventory management and distribution of food, hygiene supplies, and other basic needs items.
- Provided front-line support, answering student inquiries and connecting them to appropriate services both on-campus and in the community.
- Worked closely with management to provide effective assistance for specific aspects of operations.
Marketing Coordinator
Local Marketers
12.2022 - 08.2023
- Assisted in the creation of pitch decks, case studies, and proposals to support the sales team in securing new clients.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Tracked campaign performance using analytics tools (e.g., Google Analytics, HubSpot, Salesforce), providing reports and insights to improve ROI.
- Managed CRM database to maximize customer outreach efforts and strengthen client relationships.
Education
Bachelor of Arts - Communications
California State University, Long Beach
Long Beach, CA05-2023
Associate of Arts - Communications
Golden West College
Huntington Beach, CA12-2020
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Team collaboration
- Critical thinking
- Data entry
- Problem resolution
- Relationship building
- Conflict resolution
- Complaint handling
- Microsoft outlook
Timeline
Basic Needs Specialist
Long Beach City College
04.2025 - Current
Basic Needs Assistant
Long Beach City College
10.2024 - 04.2025
Marketing Coordinator
Local Marketers
12.2022 - 08.2023
Bachelor of Arts - Communications
California State University, Long Beach
Associate of Arts - Communications
Golden West College
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