Ashley Napolitano
St Louis,MO
Summary
Highly-focused and ambitious Human Resources Manager bringing management experience with extensive customer service, operations, and public relations. Retired military veteran showcasing 20 years of service through progressive career history, leadership values, diverse industries knowledge and accomplished education. Talented in key HR functions, spanning employee hiring, training, development and retention.
Overview
5
5
years of professional experience
Work History
AFROTC Personnel Non-Commissioned Officer in Charg
US Air Force- Dept. of Defense
St Louis, MO
04.2021 - 11.2023
- Organized orientation sessions for new hires and provided them with onboarding information.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Ensured compliance with federal, state and local employment laws.
- Coordinated travel arrangements for active duty military personnel.
- Entered new enlistment forms into the system in order to create an official record of each recruit.
- Provided guidance to junior enlisted members concerning pay entitlements and other benefits.
Force Management Section Manager
US Air Force- Dept. of Defense
Phoenix, AZ
11.2018 - 04.2021
- Researched and developed administrative policies, procedures and guidelines to facilitate operations.
- Reviewed and processed requests for information under Freedom of Information Act or Privacy Act.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Maintained personnel records of service members including promotions and transfers.
- Investigated security incidents to determine root cause, impact, and recommend remediation plans.
- Reviewed and investigated grievances and discrimination complaints to provide advice to supervisors and executive team until process is completed and resolved.
Education
Bachelor of Science - Human Resources Management
University of Maryland - Baltimore
Baltimore, MD03-2024
Associate of Applied Science - Human Resources Management
Community College of The Air Force
Montgomery, AL04.2019
Associate of Applied Science - Aircraft Maintenance Technology
Community College of The Air Force
Montgomery, AL08.2014
Skills
- Project Support
- Claims Management
- Data Analysis
- Risk Mitigation
- Human Resources Information Systems (HRIS)
- Training Tools and Resources
- Written Communication
- Communication facilitation
- Research proficiency
- Benefits Administration
- Diversity and Inclusion
- Policy Interpretation
Timeline
AFROTC Personnel Non-Commissioned Officer in Charg
US Air Force- Dept. of Defense
04.2021 - 11.2023
Force Management Section Manager
US Air Force- Dept. of Defense
11.2018 - 04.2021
Bachelor of Science - Human Resources Management
University of Maryland - Baltimore
Associate of Applied Science - Human Resources Management
Community College of The Air Force
Associate of Applied Science - Aircraft Maintenance Technology
Community College of The Air Force