Hi, I’m
Ashley Naugher
Southlake,TX
Summary
Enthusiastic new teacher eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of subject matter and virtual learning and training in history and educational course work. Motivated to learn, grow and excel in education.
Overview
2026
years of professional experience
Work History
Newman Smith High School
Teacher - 10th Grade W. History & AP W. History
08.2022 - Current
Job overview
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Newman Smith High School
Long-Term Substitute Teacher
02.2022 - Current
Job overview
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Administered standardized assessments with strict requirements and documented information in permanent records.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Assigned, explained and graded homework.
- Administered and graded tests and quizzes.
- Developed rules and set goals to maintain order in classroom.
- Organized lesson plans using teaching software for long-term interim assignments.
MRO Corporation
Remote Service Administrator
11.2016 - Current
Job overview
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
- Adhered to internal requirements which complied with HIPAA standards to minimize regulatory risks and liability across program.
- Tasked with data entry, records oversight for fifteen clients.
Coppell Middle School West
Student Teacher
1/4/21 - 4/30/21 (3 months)
Job overview
- Conferred with qualified teacher to establish instructional targets and prepare lessons to cover source topics.
- Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
- Stood in for teachers, checking lesson plans to provide consistent teaching to students.
- Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
- Cultivated positive relationships with administration, teaching staff and students.
- Observed and participated in special learning opportunities to expand horizons and learn different approaches.
- Graded tests and checked homework assignments, documenting all information in student records.
- Reviewed faculty handbooks, regional curricula and student guides to formulate deep understanding of duties and student expectations.
PRS Of Texas
Remote Service Administrator
06.2015 - 11.2016
Job overview
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Pitched in to answer phones at main switchboard with six lines.
- Immediately brought critical issues to customer service manager for resolution.
- Tasked with data entry, records oversight and issue resolution for team of six accounts.
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
DSW Shoe Warehouse
Customer Service Associate
07.2011 - 10.2015
Job overview
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped average of 30 customers every day by approaching conversations with positive attitude and focus on customer satisfaction.
- Described and explained details about all types of footwear and accessory options to inform customers and guide purchasing decisions.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Informed customers about special promotions and provided detailed information for various products.
Borders Books And Music
Bookseller
06.2006 - 04.2011
Job overview
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Processed information and merchandise through POS register system.
- Increased business sales utilizing history, science fiction, YA fiction, Kobo knowledge.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
University of North TexasDenton, TX
Bachelor of Arts from History
University of North TexasDenton, TX
Bachelor of Arts from Spanish Language And Literature
The University of Texas At ArlingtonArlington, TX
No Degree from Medical Billing And Coding
Tarrant County College DistrictFort Worth, TX
No Degree from Health Sciences
Carroll High School Southlake, TX
High School Diploma
Skills
- Policy and procedure adherence
- Workflow planning
- Account management
- Presentation design
- Documentation and control
- Database administration
- Responsible
Timeline
Teacher - 10th Grade W. History & AP W. History
Newman Smith High School
08.2022 - Current
Long-Term Substitute Teacher
Newman Smith High School
02.2022 - Current
Remote Service Administrator
MRO Corporation
11.2016 - Current
Remote Service Administrator
PRS Of Texas
06.2015 - 11.2016
Customer Service Associate
DSW Shoe Warehouse
07.2011 - 10.2015
Bookseller
Borders Books And Music
06.2006 - 04.2011
Student Teacher
Coppell Middle School West
1/4/21 - 4/30/21 (3 months)
University of North Texas
Bachelor of Arts from History
University of North Texas
Bachelor of Arts from Spanish Language And Literature
The University of Texas At Arlington
No Degree from Medical Billing And Coding
Tarrant County College District
No Degree from Health Sciences
Carroll High School
High School Diploma
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