Ashley Navarro

I was promoted to preschool teacher.

• Integrated lessons from songs, as well as educating the children in child development skills such as social skills, languages and speech development, motor skills, identification of shapes, colors, letters and numbers.
• Tracked children’s developmental records and provided periodic reports to parents on such findings.
• Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
• Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.

In order to be qualified for this position, I had to have a degree. As the director, I was second in charge after the owner of the daycare.

• Filed and filled out paperwork necessary.
• Assisted in maintaining compliance with state regulations for the center.
• Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.

• Enforced rules and managed behavior through developmentally appropriate discipline.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Observed play activities to identify positive behaviors and areas in need of improvement, then implementing behavior redirection where appropriate.

Handled inbound customer calls. The nature of the calls were medical related.

• Screened customers for health based studies.
• Assisted customers in signing up for health savings cards for medications at the pharmacy.
• Managed high-stress situations effectively and maintain professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

• Served high customer volumes during special events, nights, and weekends.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.