Ashley Newton
Long Beach,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Referral Coordinator
Dr. Tamara Maher D.O.
Los Alamitos
08.2017 - Current
- Enter all authorization request with supporting documentation.
- Ensure all order are sent once authorizations are approved for radiology, physical therapy, home health, sleep studies and durable medical equipment.
- Submit prior authorization request for medication with supporting document.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Communicated with patients regarding their referrals and answered any questions they had about the process.
- Implemented strategies to streamline the medical referral process while ensuring quality standards are met.
- Assisted patients by answering questions and providing information regarding referrals.
- Compose letter for patients as needed. Fill out all disability, FMLA ans DMV paperwork.
Medical Receptionist
Dr. Tamara Maher D.O.
Los Alamitos
08.2017 - Current
- Checked patients in and out for appointments and collected co-payments.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Check faxes daily. Label and file all incoming documents in appropriate patient record.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Entered insurance, demographics and health history into patient database.
- Retrieved faxes and uploaded documents to patient charts.
- Request medical records from previous providers.
- Assist is filling medication request and entering lab orders into EMR.
- Trained new staff on office procedures, insurance processes and medical terminology.
Customer Service Cashier
JOANN Fabrics and Crafts
Long Beach
09.2016 - 04.2018
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
Medical Receptionist/Surgical Technologist
Laguna Surgery Center
Fullerton
08.2015 - 04.2018
- Prepare patient charts prior to medical procedures.
- Called patients to confirm scheduled appointments and obtain additional details.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Complete all sterile processing and maintained appropriate logs.
- Scrubbed into procedures as needed.
Sterile Processing Technician
Garden Grove Hospital
Garden Grove
06.2013 - 05.2014
- Operated steam sterilizers, washer-disinfectors, ultrasonic cleaners, and other related equipment.
- Cleaned instruments for sterilization procedures and completed decontamination protocols.
- Inspected instruments for cleanliness, proper function and breakage by viewing instruments before assembly.
- Prepared trays, instrument packs and surgical sets.
- Packaged instruments into peel pouches and properly labeled pouches.
- Distributed sterile and non-sterile supplies and medical equipment upon request or case cart requisition.
- Operated and maintained steam autoclaves, keeping records of loads completed, items in loads and maintenance procedures performed.
- Stocked crash carts with appropriate medical supplies.
- Pull supplies for surgical cases according to Doctors preference cards.
- Evaluated incoming product packaging for damage or contamination prior to stocking shelves.
Customer Service Representative
JC Penney Stores
Lakewood
07.2002 - 01.2012
- Customer Service/cashier
- Replenishment team lead for the mens department.
- Responsible for all pricing and signing in the mens department.
Education
Associate of Science - Surgical Technology
American Career College
Anaheim, CA06-2023
High School Diploma -
Millikan High School
Long Beach, CA06-2002
Some College (No Degree) - Liberal Arts And General Studies
Long Beach City College
Long Beach, CASkills
- Critical Thinking
- Organizational Skills
- Self Motivation
- Problem-Solving
- Training and mentoring
- Attention to Detail
- Records Management
- Accurate Documentation
Accomplishments
- Girl Scout Gold Award 2001
Certification
- Certified Surgical Tech 2013-2015
Affiliations
- AYSO Board Member 2016 - 2022
Volunteer Registrar
Volunteer Trophy and Yearbook Coordinator
Timeline
Referral Coordinator
Dr. Tamara Maher D.O.
08.2017 - Current
Medical Receptionist
Dr. Tamara Maher D.O.
08.2017 - Current
Customer Service Cashier
JOANN Fabrics and Crafts
09.2016 - 04.2018
Medical Receptionist/Surgical Technologist
Laguna Surgery Center
08.2015 - 04.2018
Sterile Processing Technician
Garden Grove Hospital
06.2013 - 05.2014
Customer Service Representative
JC Penney Stores
07.2002 - 01.2012
Associate of Science - Surgical Technology
American Career College
High School Diploma -
Millikan High School
Some College (No Degree) - Liberal Arts And General Studies
Long Beach City College
- Certified Surgical Tech 2013-2015
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