Excel
Ashley Newton
Cerritos,CA
Summary
Professional with strong experience in managing restaurant operations, ensuring high standards and exceptional results. Proven ability to lead teams, adapt to changing needs, and optimize both front and back-of-house efficiency. Expertise in customer service, staff training, and inventory management. Known for fostering collaboration and consistently achieving goals. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.
Overview
44
44
years of professional experience
Work History
Shift Leader
RUBIO'S COSTAL GRILL
10.2022 - 06.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Salesperson
California Department of Real Estate
03.2022 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Attended monthly sales meetings and quarterly sales trainings.
Driver
Uber / Lyft
06.2016 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Unit Manager
Krispy Kreme
08.2013 - 08.2016
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Restaurant Owner/Operator
Papa Jack's Smokehouse BBQ
03.2007 - 11.2010
- Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
- Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
- Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
- Expanded catering services for private events resulting in increased revenue streams from off-site offerings.
- Boosted revenue through targeted marketing campaigns, special events, and promotions.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Increased restaurant profitability with cost-effective inventory management and strategic pricing strategies.
- Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance with regulations.
General Manager
El Paso Cantina / Acapulco Restaurant's
06.1981 - 02.2024
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
Education
No Degree - Business Administration And Management
Los Angeles Harbor College
Wilmington, CA01-1975
Skills
- Business development
- Account management
- Prospecting clients
- Territory management
- Listing presentation
Team leadership
Staff training and development
Staff management
Complex Problem-solving
Task delegation
Goal setting
Strategic planning
Accomplishments
- Supervised team of 110 staff members and 5 managers.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Successfully achieving 12 years of positive growth and development through staff training, leadership and active coaching.
- Achieved a two star rating from the Long Beach writers association pointing out our table service, quality of food with accuracy and efficiency.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Member of the State of Califorina department of Real Estate.
- ServSafe Food Handler's Certification
- Project Management Professional (PMP)
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsTeam Building / Company RetreatsSoftware
Words
Interests
Drum and Bugle Corp
Movies
Talk Radio
Politics
Food
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Languages
English
Professional Working
Portfolio
FEATURED
Manager in hospitality
Timeline
Shift Leader
RUBIO'S COSTAL GRILL
10.2022 - 06.2024
Salesperson
California Department of Real Estate
03.2022 - Current
Driver
Uber / Lyft
06.2016 - Current
Unit Manager
Krispy Kreme
08.2013 - 08.2016
Restaurant Owner/Operator
Papa Jack's Smokehouse BBQ
03.2007 - 11.2010
General Manager
El Paso Cantina / Acapulco Restaurant's
06.1981 - 02.2024
No Degree - Business Administration And Management
Los Angeles Harbor College
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