Ashley Newton

* Attended daily wine seminars at pre-shift meetings as well as working as pourer for Kevin Zraley Wine Masterclass in private dining room.

*Trained new hires into our proven system of service, allowing them to develop their style but following our system.

* Provided priority service for Lead executives from neighboring businesses including Blackrock,KPMG,JP Morgan, UBS, Lehman Bros. and others, both in house and at their locations.

* Provided exceptional service for VIP clientele. Presidents, Prime Ministers, Professional Athletes,Entertainers and various captains of industry.

*Provided solutions for private dining clientele, for expedited service and budget.

* Conducted food and cocktail tastings for corporate approval of potential hires, and new restaurants.

* Daily use of POS system, opening and closing revenue.

* Assisted in General light maintenance of items of service.

* Banquet Server/Captain for staff of 20, annual sales of 2 million. (Restaurant total gross sales 9-13 million. #88 in top 100 grossing restaurants)

• Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
• Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
• Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
• Served over 10 tables at once while supervising staff of 2 servers.

• Provided excellent customer service by anticipating guest needs and responding promptly to requests.