Ashley Ngokwere
Dallas
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Compassionate Patient Care Technician with experience in both hospital and long-term care environments. Strengths include providing empathetic patient support, conducting vital sign measurements, and assisting with daily living activities. Have consistently received positive feedback from patients and healthcare team members for commitment to high-quality patient-centered care.
Overview
2
2
years of professional experience
2030
2030
years of post-secondary education
Work History
Barista
Yely
Dallas
06.2025 - 12.2025
- Crafted high-quality beverages following Yely's specific recipes and standards.
- Provided exceptional customer service to enhance guest experiences at Yely.
- Maintained cleanliness and organization of the coffee shop environment consistently.
- Assisted in inventory management by restocking supplies as needed during shifts.
- Engaged with customers to understand preferences and recommend menu items.
- Collaborated with team members to ensure efficient service during peak hours.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Operated cash registers to process customer payments.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Sliced fruits, vegetables and meats for use in food service.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Described menu items to customers and suggested products based on stated preferences.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Collaborated with team members to maintain efficient service during peak hours.
- Managed cash register transactions and processed payments accurately.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Monitored inventory levels of supplies and restocked when necessary.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Completed day-to-day duties accurately and efficiently.
Patient Care Technician
Methodist Richardson Medical Center
Dallas
08.2023 - 04.2025
- Assisted nursing staff with patient care and daily living activities.
- Monitored vital signs and reported changes to healthcare team.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Provided emotional support for patients and families during difficult times.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Conducted safety rounds regularly to ensure safe environment for patients.
Education
Associate of Science - Nursing
Richland College
Dallas, TX 08.2025 - 03.2026
Richardson Highschool
Richardson, TXAssociate of Science - Health and Wellness
Richland College
Dallas, TX 08.2021 - 05.2025
Skills
- Patient care
- Vital signs monitoring
- EKG administration
- Infection control
- Team collaboration
- Customer service
- Problem-solving
- Verbal and written communication
- Safety compliance
- Exceptional customer service
- Time management
- Team player
- Basic math
- Menu memorization
- Cleanliness
- Excellent math skills
- Cash register operation
- Solid problem solver
- Excellent memory
Languages
English
Native/ Bilingual
Spanish
Elementary
Timeline
Associate of Science - Nursing
Richland College
08.2025 - 03.2026
Barista
Yely
06.2025 - 12.2025
Patient Care Technician
Methodist Richardson Medical Center
08.2023 - 04.2025
Associate of Science - Health and Wellness
Richland College
08.2021 - 05.2025
Richardson Highschool