Ashley Ngweamaw
Coralville
Summary
Laboratory Technician/ Laboratory Coordinator. A caring, supportive and enthusiastic team player who is committed to the welfare, safeguarding and promotion of productivity. Possessing confidence and enthusiasm as well as having excellent communication and time management skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Laboratory Technician
University of Iowa Hospital and Clinics
01.2023 - Current
- Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Assisted in the training of new staff members, ensuring proper knowledge transfer and adherence to safety protocols.
- Prepared reagents and solutions, making readily available during testing for convenience.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Reduced error rates in testing procedures through careful attention to detail and adherence to established protocols.
- Improved laboratory efficiency by streamlining sample processing and reducing turnaround times.
- Ensured patient confidentiality by adhering to strict privacy guidelines when handling sensitive medical information.
- Enhanced patient care through accurate and timely diagnostic testing for various medical conditions.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
- Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
- Utilized various medical laboratory equipment to conduct tests and analyses.
- Increased overall lab productivity by optimizing work schedules, prioritizing tasks, and minimizing downtime.
- Maintained compliance with regulatory agencies through thorough documentation of laboratory processes and procedures.
- Collaborated with physicians to provide critical input on clinical decisions, based on test results.
- Promoted a culture of continuous improvement by regularly reviewing and updating laboratory policies, procedures, and protocols.
- Aided in the development of new laboratory tests, contributing expertise in methodology selection and validation efforts.
- Implemented cost-saving measures by monitoring inventory levels, reducing waste, and negotiating better supplier contracts.
- Improved patient care by accurately performing and analyzing laboratory tests.
- Ensured integrity and confidentiality of patient information in accordance with HIPAA regulations.
- Supported research projects by providing precise and reliable laboratory data.
- Collaborated with other healthcare professionals to develop customized testing protocols for rare conditions.
- Enhanced laboratory efficiency with implementation of streamlined specimen processing protocols.
- Enhanced team knowledge by contributing to training sessions on new techniques and technologies.
- Upgraded laboratory information systems, enhancing data management and access for all stakeholders.
- Conducted routine maintenance and calibration of laboratory equipment to ensure accuracy and reliability of test results.
- Conducted complex biochemical tests to support diagnosis and treatment of diseases.
- Advocated for adoption of environmentally sustainable laboratory practices, reducing waste and energy consumption.
- Streamlined test result reporting processes, ensuring timely delivery to healthcare professionals.
- Maintained high-quality standards by adhering to all laboratory safety protocols and procedures.
- Optimized inventory management to ensure availability of necessary supplies without overstocking.
- Facilitated team-oriented environment, fostering collaboration and efficient workflow among technicians.
- Improved patient diagnosis with meticulous execution of hematological tests.
- Documented and verified patient information using laboratory information system.
- Analyzed and interpreted data, accurately identifying and reporting laboratory results.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Identified and traced quality control issues impacting laboratory results.
- Conducted wide range of laboratory tests and recorded results.
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
- Helped management optimize laboratory processes for maximum efficiency and performance.
- Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
- Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
Medical Laboratory Technologist
UNILABS ME
09.2021 - 04.2022
- Company Overview: Expo2020, Dubai, UAE
- Collect swab specimen from patient for COVID-19 PCR testing
- Explaining the process of collecting blood and nasopharyngeal swab clearly to the patient
- Aptitude to work in a multicultural environment
- Outstanding interpersonal and communication skills and ability to work well with interdepartmental teams
- Work across the Medical Strategy division performing analytical tasks as needed
- Reassuring and calming patients who might be nervous or scared of the procedure
- Register patents on siglo before they proceed for sample collection
- Using technical equipment to safely draw blood from patients
- Registering the blood and storing it in the correct environment
- Sending blood samples and swab samples to testing laboratories
- Keeping track of samples and results that are returned after testing
- Plan, organize, direct & manage the administrative operations providing several administrative and project coordination services
- Maintaining smooth administrative internal procedures as per the company's policy and standard
- Manage, evaluate, oversee and provide guidance to direct reports to ensure their productivity and efficiency as per the company standards
- Updating patient records
- Maintaining an organised and clean work area based on health and safety regulations and the guidelines of the medical institution
- Answering patient questions regarding collection techniques and offering additional resources on the collection process, if the patient requests them
- Expo2020, Dubai, UAE
Medical Laboratory Technologist
Star Metropolis Clinical Laboratory
02.2021 - 08.2021
- Company Overview: DUBAI, UAE
- Evaluation of nasal swab samples received from different isolation areas to provide optimum efficiency of testing and turnaround time
- Extracted, denatured and purification of RNA from the specimen using fully automated nucleic acid extractors
- Perform PCR hybridization and genetic sequencing methods for E, N1, N2 and RP gene for SARS-CO2 identification
- Maintained equipment by performing assigned maintenance procedures
- Prepare and process clinical specimens for biomedical testing and maintain clinical records
- Utilize a range of IT systems like Excel worksheet to manage clinical records
- Ensure that all technical standards, policies and procedures are maintained, and escalate any concerns
- Maintain professional standards and quality control procedures to ensure safe and efficient practice
- Oversee the collection, evaluation and distribution of lab related quality tracking and trending data, and ensure regular communication to laboratory personnel
- Continuously monitor applicable lab performance indicators
- Aware of Regulatory guidelines (DHA) and guides the laboratory in accordance with the regulatory requirements
- Establish and maintain professional standards and quality control procedures to ensure safe and efficient practice
- Specimen management, extractions, quality management, sample preparation and sequencing
- Operating, calibrating and maintains lab equipment
- DUBAI, UAE
Medical Laboratory Technologist
COROT MEDICAL LABORATORY AND DIAGNOSIS
07.2015 - 08.2018
- Company Overview: BUEA, Cameroon
- Assist hospital physicians in diagnosis and treatment of illnesses, injuries and medical conditions by providing clinical testing and specimen analysis
- Conduct lab tests in areas of haematology, coagulation, urinalysis, serology, immunology, bone marrow and FNA collections
- Prepare chemical solutions, reagents and specimens for microscopic examination; perform laboratory tests; analyse and report findings; and investigate atypical results and discrepancies to determine causation
- Expedite critical testing results without compromising sample validity or quality assurance
- Managed administrative duties in the laboratory according to established procedures
- BUEA, Cameroon
Medical Receptionist
COROT MEDICAL LABORATORY AND DIAGNOSIS
06.2013 - 07.2015
- Company Overview: BUEA, Cameroon
- Organised and scheduled appointments
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
- Ensures availability of treatment information by filing and retrieving patient records
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs
- Helps patients in distress by responding to emergencies
- Protects patients' rights by maintaining confidentiality of personal and financial information
- Maintains operations by following policies and procedures; reporting needed changes
- Contributes to team effort by accomplishing related results as needed
- BUEA, Cameroon
Education
Bachelor's of Science Degree - Zoology and Animal Physiology and Medical Laboratory Technology
University of Buea
04.2022
Skills
- Specimen Collection and analysis
- Abbott IDNOW rapid testing
- Microscopy
- Pipetting
- Calibration
- Photometry
- Centrifuge
- Clinical Laboratory Incubator
- Autoclave/Steam Analyzer
- Clinical Chemistry Analyzer
- PCR Machine
- Cell Counter
- Chromatography
- Hematology Analyzer
- Quality testing
- Laboratory equipment maintenance
- Quality control procedures
- Adaptable to change
- Lab testing
- Clinical microscopy
- Laboratory safety protocols
- Equipment testing and calibration
- Quality assurance controls
- Microsoft office
- Patient confidentiality
- Equipment calibration
- Infection control measures
- Test documentation
- Chemistry analysis
- Laboratory information systems
Accomplishments
- Collaborated with team of 20 in the development of EXPO 2020 Unilabs Mass testing for COVID .
Personal Information
Title: Medical Laboratory Technologist
Certification
- Hazardous Materials Handling HAZMAT Training-Certificate by OSHA or Department Of Transportation DOT.
- IOWA Driver's License
Languages
French
Elementary
Timeline
Medical Laboratory Technician
University of Iowa Hospital and Clinics
01.2023 - Current
Medical Laboratory Technologist
UNILABS ME
09.2021 - 04.2022
Medical Laboratory Technologist
Star Metropolis Clinical Laboratory
02.2021 - 08.2021
Medical Laboratory Technologist
COROT MEDICAL LABORATORY AND DIAGNOSIS
07.2015 - 08.2018
Medical Receptionist
COROT MEDICAL LABORATORY AND DIAGNOSIS
06.2013 - 07.2015
- Hazardous Materials Handling HAZMAT Training-Certificate by OSHA or Department Of Transportation DOT.
- IOWA Driver's License
Bachelor's of Science Degree - Zoology and Animal Physiology and Medical Laboratory Technology
University of Buea
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