Ashley Nicholas
Highlands,TX
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
11
11
years of professional experience
Work History
Supervisor
The Home Depot Inc
Clear Lake Shores, TX
02.2019 - Current
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Organized special events such as company picnics or holiday parties for employees.
- Maintained positive working relationship with fellow staff and management.
- Tracked progress on projects and provided timely feedback to staff members.
- Provided ongoing training to address staff needs.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Monitored operations and reviewed records and metrics to understand company performance.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Accounting Assistant
M.P. Accounting
Deer Park, TX
04.2014 - 06.2018
- Reconciled bank accounts on a regular basis.
- Provided support for internal and external audits as needed by gathering data, analyzing information.
- Participated in special projects as assigned by senior management team members.
- Maintained updated knowledge through continuing education and advanced training.
- Planned and completed group projects, working smoothly with others.
Marketing Events Coordinator
Catering Services
Pasadena, TX
01.2013 - 06.2015
- Marketed products and services at tradeshows and promotional events.
- Prepared marketing campaign budgets with finance personnel.
- Created, managed, and optimized campaigns on multiple social media platforms.
- Coordinated marketing events for showcasing product and service offerings.
- Delivered marketing strategy updates to upper-level management.
- Maintained up-to-date knowledge of industry trends and best practices related to digital marketing sales processes.
- Planned and facilitated meetings to share marketing plans and explain future business goals.
- Monitored customer feedback from various channels to identify areas of improvement in the user experience.
Education
Some College (No Degree) - Business Administration And Management
San Jacinto College District
Pasadena, TXSkills
- Schedule Development
- Operations Management
- Staff Management
- Inventory Control
- Complex Problem-Solving
- Staff Development
- Training and Mentoring
- Goal-Oriented
Timeline
Supervisor
The Home Depot Inc
02.2019 - Current
Accounting Assistant
M.P. Accounting
04.2014 - 06.2018
Marketing Events Coordinator
Catering Services
01.2013 - 06.2015
Some College (No Degree) - Business Administration And Management
San Jacinto College District