Ashley Niemand
Santa Cruz,CA
Summary
Soon to be graduate with a Bachelor's in Environmental Studies and GIS concentration from UC Santa Cruz, complemented by over 5 years of customer service and managerial experience in the food service industry. Strong background in communication, leadership, and problem-solving. Currently involved in GIS research on coastal prairie prescribed burning, with proficiency in analytical GIS work and field tasks. Completing thesis on machine learning applications for identifying species encroachment in prairies, showcasing adept writing and analysis skills. Dedicated to applying interdisciplinary knowledge to drive positive change in environmental conservation and management
Overview
4
4
years of professional experience
1
1
Certification
Work History
GIS Research Assistant
UC Santa Cruz Department Of Environmental Studies
09.2023 - Current
- Attended workshops to understand GIS mapping needs of stakeholders involved in coastal prairie prescribed burning projects in California's Central Coast
- Collaborated with leadership to develop GIS layers addressing specific requirements, such as land history, sensitive species habitats, burn severity, vegetation indices, and climate data relevant to coastal prairie ecosystems.
- Gathered data from various repositories to support GIS analysis and mapping efforts.
- Uploaded finalized GIS layers to ArcGIS Online platform, enhancing accessibility.
- Continuously expanded GIS dataset by incorporating additional layers identified in subsequent workshops, further refining tools.
- Created tutorials and documentation to facilitate use of GIS maps and tools.
Shift Supervisor
New Leaf Community Markets
07.2022 - Current
- Supervised deli staff to ensure efficient operation and customer satisfaction.
- Trained and mentored new employees in food preparation, customer service, and safety protocols.
- Delegated tasks to optimize team productivity.
- Addressed customer inquiries, complaints, and feedback promptly and professionally.
- Collaborated with management to implement process improvements for enhanced operations and customer experience.
Assistant General Manager
VEG'D
05.2021 - 05.2022
- Promoted from Shift Lead to Managerial Position, demonstrating exceptional leadership skills and dedication.
- Conducted interviews and onboarding for new employees.
- Managed inventory of dry and paper goods.
- Enforced safety protocols and company policies.
- Addressed customer concerns and complaints promptly, striving to resolve issues and maintain high levels of satisfaction.
- Facilitated team communication and morale, ensuring staff needs were met and fostering a positive work environment.
- Developed and executed employee schedules for front-of-house staff.
- Managed financial documentation, including tracking invoices and uploading them into financial logs for record-keeping.
- Conducted food cost analysis to inform menu pricing decisions, adjusting prices and promoting specials to maximize profitability.
Shift Lead
Nekter Juice Bar
09.2020 - 07.2021
- Independently opened the store in the morning as primary shift lead.
- Delegated tasks to employees during busy periods to optimize workflow and ensure prompt order fulfillment.
- Addressed guests' questions and concerns promptly, ensuring exceptional customer service.
- Managed cash drawers, ensuring accuracy in counting and maintaining proper documentation.
- Trained new employees on operational procedures.
- Maintained cleanliness and organization of the work environment, upholding safety standards consistently.
- Oversaw preparation tasks and created task lists for employees to ensure timely completion of daily prep work.
Education
Bachelor of Arts - Environmental Studies, Concentration in GIS
University of California, Santa Cruz
Santa Cruz, CA06.2024
Associate of Arts - Economics
Irvine Valley College
Irvine, CA12.2021
Skills
- Data Gathering and Entry
- Staff Training and Development
- Team Leadership
- ArcGIS Suite
- Geospatial Data Collection
- Field Data Collection
References
References are available upon request.
Certification
- Certificate of Proficiency in Sustainability and Resource Management, Irvine Valley College - December 2021
Timeline
GIS Research Assistant
UC Santa Cruz Department Of Environmental Studies
09.2023 - Current
Shift Supervisor
New Leaf Community Markets
07.2022 - Current
Assistant General Manager
VEG'D
05.2021 - 05.2022
Shift Lead
Nekter Juice Bar
09.2020 - 07.2021
Bachelor of Arts - Environmental Studies, Concentration in GIS
University of California, Santa Cruz
Associate of Arts - Economics
Irvine Valley College
- Certificate of Proficiency in Sustainability and Resource Management, Irvine Valley College - December 2021
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