Ashley Niro
Springfield,TN
Summary
Dynamic and results-driven professional with a proven track record at Papa John's Pizza, excelling in customer service and team collaboration. Recognized for enhancing operational efficiency and boosting employee morale. Adaptable and detail-oriented, with strong problem-solving skills and a commitment to continuous improvement in fast-paced environments.
Overview
17
17
years of professional experience
Work History
MD
Papa John's Pizza
01.2017 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
Assistant Manager
Hungry Howies Pizza & Subs
05.2008 - 10.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
Associates Degree - Graphic Design
High Tech Institute
Orlando, FLN/A -
Gibbs High School
St. Petersburg, FLHS Diploma -
Crystal River High School
Crystal River, FLSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Organizational skills
- Decision-making
- Problem resolution
Timeline
MD
Papa John's Pizza
01.2017 - Current
Assistant Manager
Hungry Howies Pizza & Subs
05.2008 - 10.2016
Associates Degree - Graphic Design
High Tech Institute
N/A -
Gibbs High School
HS Diploma -
Crystal River High School
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