Ashley N. Lee
Fort Wayne,IN
Summary
General Store Manager with a proven track record of enhancing productivity and operational efficiency. Expertise in inventory management and customer service, leading to improved store performance. Strong leadership and problem-solving skills drive team success and elevate customer satisfaction. Committed to strategic planning and effective communication for continuous improvement.
Overview
9
9
years of professional experience
Work History
General Store Manager
Cockrell Mercantile
04.2019 - 07.2025
- Managed the recruitment process, including posting job ads, screening resumes, and conducting interviews.
- Review new hire paperwork to confirm the completion of forms and the presence of supporting documentation.
- Determined the staffing and scheduling requirements.
- Provided training and mentorship to all employees.
- Assisted with payroll.
- Developed and implemented human resources policies and procedures to support company objectives.
- Managed employee relations issues, including conflict resolution, and disciplinary actions.
- Conducted employee onboarding and exit interviews to improve retention rates.
- Monitor changes in labor laws, and implement necessary updates in company policies accordingly.
Senior Assistant Manager
Kirkland's
04.2016 - 04.2019
- Hired qualified employees using targeted strategies to reach candidates.
- Assisted with interviewing, training, and evaluating new staff members.
- Coordinated employee schedules to provide adequate staff coverage.
- Supervised daily operations to ensure efficient store management and customer service.
- Supervised a team of employees, providing guidance and support for their professional development.
- Coordinated inventory management processes to maintain stock levels and product availability.
- Implemented visual merchandising strategies to enhance product presentation and appeal.
Education
Some College (No Degree) - Psychology
IUPUI
Indianapolis, INSkills
- Talent acquisition
- Staff onboarding and training
- Staff scheduling
- Personnel records maintenance
- Payroll administration
- Performance appraisal
- HRIS management
- Attention to detail
Timeline
General Store Manager
Cockrell Mercantile
04.2019 - 07.2025
Senior Assistant Manager
Kirkland's
04.2016 - 04.2019
Some College (No Degree) - Psychology
IUPUI
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