Ashley Noles
Dadeville,AL
Summary
Highly organized and dedicated Front of House Manager with extensive experience in restaurant management and catering. Proficient in POS systems, staff training, and implementing safety measures. Adept at managing social media platforms, addressing reviews, and ensuring compliance with food safety regulations. Proven ability to collaborate with clients to deliver customized catering solutions and oversee successful events.
Overview
3
3
years of professional experience
Work History
Front of House Manager and Catering Manager
Oskars Cafe
Dadeville, AL
03.2021 - Current
- Proficient in all aspects of the POS platform.
- Train all servers, shift leads, and support staff
- Implement safety measures to protect staff and guests.
- Create and manage employee schedules.
- Conduct quarterly employee reviews and write up employees following defined policies.
- Partner with the back of house manager to identify and hire candidates for the front and back of house.
- Attend job fairs to recruit new staff.
- Control social media platforms and address positive and negative reviews.
- Assist with pest control management, cleaning service management, tracking license due dates, and ServSafe training and certifications.
- Monitor email and website to collaborate with clients and understand their event requirements, preferences, and dietary restrictions.
- Provide customized catering solutions and update the catering tracker to ensure all parties are aware of current status.
- Partner with the back of house manger to develop menus, pricing packages, and proposals for caterings.
- Plan and organize catering events, including staffing and logistics.
- Handle billing and collections for catering events
- Hire, train, and supervise catering staff.
- Ensure compliance with food safety regulations, sanitation standards, and health codes.
- Maintain inventory of catering supplies and equipment.
Education
GED -
Dadeville High School
Dadeville, AL05-2010
Skills
- Proficient in POS systems
- Staff training and development
- Safety measure implementation
- Schedule creation and management
- Employee performance reviews
- Social media management
- Customer service and client relations
- Event planning and coordination
- Food safety and sanitation compliance
- Inventory management
- Conflict management
- Attention to detail
References
References available upon request.
Timeline
Front of House Manager and Catering Manager
Oskars Cafe
03.2021 - Current
GED -
Dadeville High School
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