Ashley Norman
Sanderson,FL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Baker County Board of Commissoners
08.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Liaised between clients and vendors and maintained effective lines of communication.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed filing system, entered data and completed other clerical tasks.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Instructional Paraprofessional
Summers Elementary School
08.2018 - 11.2020
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Delivered curriculum in both one-on-one lessons and group learning environments.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Assisted with classroom technology to prepare students with skills needed to succeed in technology-rich world.
Education
Associate of Science - Early Childhood Education
Florida Gateway College
Lake City, FL06.2017
GED -
Baker County High School
Glen St. Mary, Fl06.2015
Paraprofessional - Education Paraprofessional
Florida State College At Jacksonville
Jacksonville, FL05.2015
Skills
- Scheduling
- Document Control
- Mail handling
- Filing
- Database Management
- Spreadsheet Management
- Calendar Management
- Bookkeeping
- Clerical Support
- Data Entry
- Invoice Processing
- Mail distribution
- Microsoft Excel
- Customer Service
- Customer Relations
- AR/AP
Certification
Certified Ambulance Coder September 2021-Current
Certified Ambulance Compliance Officer February 2022-Current
Certified Ambulance Privacy Officer February 2022-Current
Florida Notary-September 2028
Timeline
Administrative Assistant
Baker County Board of Commissoners
08.2021 - Current
Instructional Paraprofessional
Summers Elementary School
08.2018 - 11.2020
Associate of Science - Early Childhood Education
Florida Gateway College
GED -
Baker County High School
Paraprofessional - Education Paraprofessional
Florida State College At Jacksonville
Certified Ambulance Coder September 2021-Current
Certified Ambulance Compliance Officer February 2022-Current
Certified Ambulance Privacy Officer February 2022-Current
Florida Notary-September 2028
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