Ashley Norman
Madison,USA
Summary
Dedicated healthcare professional with extensive experience in patient care and daily living assistance, committed to ensuring comfort and safety through effective communication and problem-solving skills. Proven ability to collaborate with healthcare teams while consistently maintaining high standards of care in dynamic environments. Proficient in machine operation, with hands-on expertise in operating and maintaining industrial machinery, emphasizing precision, safety, and efficiency. Recognized for reliability and adaptability, with a strong track record in managing production lines, enhancing workflow, and achieving operational goals through teamwork and quality assurance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Production Line Leader
Stahl Meyer
Madison, FL
03.2025 - Current
- Oversaw production line operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members on operational procedures and best practices.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Coordinated daily production schedules to meet output targets and deadlines.
- Followed good manufacturing processes (GMPs).
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Implemented safety protocols to minimize workplace accidents, ensuring a secure environment for all team members.
Assistant Manager
Hitchcock's Markets
Alachua, FL
04.2024 - 02.2025
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Trained and mentored team members, enhancing service quality and operational efficiency.
- Supervised daily deli operations, ensuring compliance with health and safety regulations.
- Developed strong relationships with vendors to secure the best pricing on high-quality ingredients for the deli department.
- Enhanced customer satisfaction by providing exceptional service and responding to inquiries in a timely manner.
- Resolved customer inquiries and complaints promptly, improving overall satisfaction ratings.
- Developed employee schedules, balancing labor needs with sales forecasts to maximize productivity.
- Maintained professional, organized, and safe environment for employees and patrons.
CNA - Certified Nursing Assistant
Bedrock rehabilitation
04.2024 - 10.2024
- Provided direct patient care, ensuring comfort and safety during daily activities.
- Assisted in rehabilitation exercises, promoting recovery and mobility improvement for patients.
- Monitored vital signs regularly, alerting nursing staff to any changes in patient conditions.
- Documented patient progress accurately, contributing to effective care planning and team communication.
- Trained new CNAs on best practices for patient care and safety protocols, enhancing overall team performance.
- Assisted patients with daily living activities, promoting independence and dignity.
CNA - Certified Nursing Assistant
Clipboard Health
11.2022 - 10.2024
- Collaborated with multidisciplinary teams to optimize treatment plans tailored to individual patient needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Developed strong rapport with patients, fostering trust and improving their overall experience during rehabilitation sessions.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
CNA - Certified Nursing Assistant
ShiftMed
05.2022 - 10.2024
- Multiple locations
- Implemented infection control measures consistently, maintaining a safe and hygienic environment for patients and staff.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
CNA - Certified Nursing Assistant
Prime Time Healthcare
08.2023 - 02.2024
- Travel CNA
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Reduced patient stress levels through effective communication and active listening skills.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Customer Service Associate
Hitchcock's Foodway
02.2023 - 07.2023
- Assisted in inventory management, ensuring accurate stock levels and rotation of meat products.
- Operated cutting and packaging equipment efficiently to meet customer demands.
- Maintained optimal product quality by adhering to strict food safety standards.
- Assisted customers with special requests, such as custom cuts or specific preparation instructions, enhancing their shopping experience.
- Maximized product freshness by consistently monitoring inventory levels and rotating stock accordingly.
CNA - Certified Nursing Assistant
Gale Healthcare Solutions
11.2022 - 01.2023
- Assisted residents with daily routines: feeding, bathing, dressing, grooming and ROM exercises
CNA - Certified Nursing Assistant
Glens falls center
Queensbury, NY
04.2022 - 05.2022
- Worked in a nursing home
- Assisted 15 elderly patients daily
- Provided individualized and friendly care for residents
- Assisted with wound care
- Served meals to residents
- Checked vital signs
CNA - Certified Nursing Assistant
Sandy Springs Health and Rehabilitation Center
Atlanta, GA
02.2022 - 04.2022
- Provided caring, intimate, hands-on healthcare for residents
- Monitored vital signs
- Assisted with feeding residents 11 meals per day
- Worked in a nursing home
- Took care of approximately 12 elderly patients daily
- Handled minor wound care
Order Selector
Americold Cold Freezer Storage
Morrow, GA
01.2022 - 02.2022
- Order selection for stores such as Kroger Walmart etc
- Operated pallet jack to efficiently move products within cold storage environment.
- Selected and packed orders accurately according to customer specifications, ensuring timely fulfillment.
- Implemented process improvements that enhanced accuracy in order selection and reduced errors.
- Conducted inventory checks, identifying discrepancies and maintaining accurate stock levels.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
Mail Sorter
Post Office USPS
McDonough, GA
11.2021 - 01.2022
- Sorted and organized incoming mail to ensure timely delivery across service areas.
- Implemented process improvements that reduced sorting time and enhanced workflow efficiency.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Maintained a clean and organized work environment for optimal sorting efficiency.
Stower
Amazon
09.2021 - 11.2021
- Storing merchandise to be shipped to customers
- Coordinated placement of products in designated storage areas for efficient retrieval.
- Increased efficiency in stowing processes by implementing better organization and time management techniques.
- Utilized scanning equipment to quickly locate and identify items and stock locations.
Dietary Aide
MADISON HEALTHCARE
Madison, FL
03.2021 - 06.2021
- Prepared and served nutritious meals in accordance with dietary guidelines.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Assisted in meal planning and food preparation processes for residents.
- Maintained cleanliness and organization of kitchen and dining areas.
- Collaborated with nursing staff to address individual dietary needs of residents.
- Monitored inventory levels, ensuring sufficient stock of food supplies.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
Production Worker
Stahl-Meyer Foods
Madison, FL
10.2020 - 12.2020
- Operated production machinery to ensure efficient processing of food products.
- Monitored quality control standards to maintain product safety and compliance.
- Collaborated with team members to streamline workflow and enhance productivity.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
Production Worker
IPS
Monticello, FL
03.2020 - 06.2020
- Production of hot water heater pans
- Conducted routine maintenance on machinery to prevent downtime and ensure reliability.
- Complied with company and OSHA safety rules and regulations.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
- Collaborated with team members to optimize production processes and improve overall performance.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
Manager
Pilot Flying J
Jasper, FL
08.2018 - 07.2019
- Oversaw daily operations to ensure efficient workflow and exceptional customer service.
- Developed training programs to enhance team performance and operational knowledge.
- Streamlined inventory management processes to reduce waste and improve accuracy.
- Implemented safety protocols to maintain compliance with industry standards and regulations.
- Analyzed performance metrics to identify areas for improvement and drive operational efficiency.
- Coordinated cross-functional teams to execute strategic initiatives aligned with company goals.
- Cultivated strong relationships with vendors to optimize supply chain effectiveness and cost management.
- Led staff meetings to communicate objectives, share best practices, and foster a collaborative environment.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Developed and maintained relationships with customers and suppliers through account development.
USDA Trimmer/ Production
Pilgrim's pride
Live Oak, FL
05.2016 - 07.2018
- Line Work (C-Cut, X-Cut, Breast Table)
- Floor Work( Pick up meat from the floor, Spray the production lines and floor, Take all salvageable meat from the floor to the wash station)
- Trim Work( Take all excess meat cut from the breast table when running fat free remove all bones and gristle. Boxed the meat up apply dry ice and send it to shipping)
- USDA Helper
- Operated trimming machinery to ensure precise cuts and high-quality outputs.
- Used hand tools to complete delicate work.
- Streamlined processes, resulting in increased efficiency within the trimming department.
- Assisted in daily operations, ensuring compliance with safety regulations and quality standards.
- Maintained a professional and courteous demeanor when interacting with USDA inspectors, facilitating open communication and fostering positive relationships.
Footwear lead Sales Associate
Academy Sports + Outdoors
Tallahassee, FL
09.2015 - 02.2016
- Customer Service, Inventory Management, Merchandising, I would put away footwear freight such as shoes, socks, laces, etc.
- Assisting customers with products, sizes, and best fit. I handled returns, holds and online sales.
- Led sales team to achieve monthly targets through strategic planning and execution.
- Trained and mentored new associates on product knowledge and customer service best practices.
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
Lead Cashier/Customer Service
S&S Food Stores Inc.
Jasper, FL
04.2012 - 08.2015
- As a cashier I would authorize gas pumps, ring up merchandise, lottery, lotto, money orders, bill pay, stock, inventory management and End of shift paperwork.
- stock, change trash, spot sweep parking lot, sweep and mop, clean bathrooms, and inventory
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Supervised daily cash operations ensuring accuracy and efficiency across multiple registers.
Education
Diploma - High School
Hamilton High School
Jasper, FL05-2014
Skills
- Assembly and production
- Customer service
- Good communication
- Strong work ethic
- Machinery operation
- Workplace safety
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Cash handling
- Reliability and punctuality
- Workload balancing
Certification
- BLS Certification
- CPR Certification
- Certified Nursing Assistant (CNA)
Timeline
Production Line Leader
Stahl Meyer
03.2025 - Current
Assistant Manager
Hitchcock's Markets
04.2024 - 02.2025
CNA - Certified Nursing Assistant
Bedrock rehabilitation
04.2024 - 10.2024
CNA - Certified Nursing Assistant
Prime Time Healthcare
08.2023 - 02.2024
Customer Service Associate
Hitchcock's Foodway
02.2023 - 07.2023
CNA - Certified Nursing Assistant
Clipboard Health
11.2022 - 10.2024
CNA - Certified Nursing Assistant
Gale Healthcare Solutions
11.2022 - 01.2023
CNA - Certified Nursing Assistant
ShiftMed
05.2022 - 10.2024
CNA - Certified Nursing Assistant
Glens falls center
04.2022 - 05.2022
CNA - Certified Nursing Assistant
Sandy Springs Health and Rehabilitation Center
02.2022 - 04.2022
Order Selector
Americold Cold Freezer Storage
01.2022 - 02.2022
Mail Sorter
Post Office USPS
11.2021 - 01.2022
Stower
Amazon
09.2021 - 11.2021
Dietary Aide
MADISON HEALTHCARE
03.2021 - 06.2021
Production Worker
Stahl-Meyer Foods
10.2020 - 12.2020
Production Worker
IPS
03.2020 - 06.2020
Manager
Pilot Flying J
08.2018 - 07.2019
USDA Trimmer/ Production
Pilgrim's pride
05.2016 - 07.2018
Footwear lead Sales Associate
Academy Sports + Outdoors
09.2015 - 02.2016
Lead Cashier/Customer Service
S&S Food Stores Inc.
04.2012 - 08.2015
Diploma - High School
Hamilton High School