Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.. Enjoy working with other's and being a team player
Overview
6
6
years of professional experience
Work History
DSP (Direct Support Professional)
Julian Unleashed
12.2020 - 01.2022
DSPs aim to assist people in realizing their full potential
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Advocated for clients'' rights within broader community, raising awareness about issues affecting those with disabilities.
Assisted disabled clients to support independence and well-being.
Transported clients to and from medical appointments with safety and efficiency.
Cashier
Kwik Trip
07.2019 - 12.2019
Set up new sales displays each week with fresh merchandise.
Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
Developmental Aide
Country View Care Center
01.2019 - 04.2019
Transported individuals for shopping, errands and doctor appointments.
Enhanced patient development by implementing individualized care plans and monitoring progress.
Supported patients with daily living activities, improving their overall quality of life.
Transported clients for medical and personal outings.
Assisted residents with activities of daily living.
Front Desk Associate
Toys 'R' Us
04.2017 - 01.2018
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained clean and organized front desk areas to uphold polished company image.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Answered customer telephone calls promptly and appropriately handled needs.
Handled high-pressure situations calmly, maintaining professionalism at all times.
Cashier and Customer Service
Rockford phone specialist
03.2016 - 12.2016
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Learned duties for various positions and provided backup at key times.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.