Summary
Overview
Work History
Education
Skills
Timeline
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ASHLEY NOXON

Ballston Spa,NY

Summary

Results-oriented professional with over 20 years of experience and a proven knowledge of conflict resolution and customer communications. Skills that have been learned will be applicable for this position. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Overview

18
18
years of professional experience

Work History

Owner/Artist

Kaleidoskate
Ballston Spa, NY
03.2019 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Contributed to creative process through original ideas and inspiration.

Manager/Teacher/Pet Groomer

Chow Bella
Saratoga Springs, NY
11.2021 - 06.2022
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Spoke to customers regarding grooming services and pricing and cross-sold additional items.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Provided specialty breed clips, as well as hand stripping
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Managed facility laundry, cleaning and restocking.
  • Monitored animals for behavioral problems and signs of health issues while communicating with owners.
  • Accomplished multiple tasks within established timeframes.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement. Example: i raised this business performance from $0-$10,000 in 2 months.

Painter

Dad Paints
Jeffersonville, VT
07.2021 - 10.2021
  • Painted surfaces using brushes, spray guns and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing and priming.

OWNER/PET STYLIST/TEACHER

Brown Dog Pet Spa
Saratoga Springs, NY
02.2006 - 11.2019
  • Proficient in all breeds, cats and mutt styles
  • Supervision and training
  • Excellent customer service while building client relationships
  • High morals while providing fast and quality grooms
  • Team player
  • Senior and special needs
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Optimized team hiring, training and performance.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Developed key operational initiatives to drive and maintain substantial business growth.

Education

High School Diploma -

HOME SCHOOL

Michigan School of Canine Cosmetology
Lansing, MI
2000

Skills

  • Ambitious Earner
  • Team Player
  • Forward thinker
  • Creative mindset
  • Industry Expertise
  • Executive Leadership
  • Raising Capital

Timeline

Manager/Teacher/Pet Groomer

Chow Bella
11.2021 - 06.2022

Painter

Dad Paints
07.2021 - 10.2021

Owner/Artist

Kaleidoskate
03.2019 - Current

OWNER/PET STYLIST/TEACHER

Brown Dog Pet Spa
02.2006 - 11.2019

High School Diploma -

HOME SCHOOL

Michigan School of Canine Cosmetology

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ASHLEY NOXON