Summary
Overview
Work History
Education
Skills
Key Qualifications
Cover Letter
References
Certification
Timeline
Generic

Ashley Nuckols

Shenandoah Junction,WV

Summary

I am seeking a Property and Casualty agent position in which I can make a significant contribution to an employer through an increase in sales volume and profit and also help people with what is most precious and valuable to them.


Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.



Overview

9
9
years of professional experience
1
1
Certification

Work History

Server

Coach House Grille and Bar
03.2015 - 10.2015
  • Learned quickly how to serve and bartend under high pressure a 3 level restaurant located in a very busy historical town of Harper's Ferry WV, and I also got great customer reviews and developed loyal customers.

Cashier

CVS/Pharmacy
01.2015 - 01.2016
  • I was elected Employee of the month, I was also promoted to a Shift supervisor position and received excellent customer satisfaction reviews.

Package Handler

McKesson Medical-Surgical
01.2016 - 10.2016
  • Productivity accomplishment goal of 90% or higher met and achieved through collaboration with my team to find a more effective organizational system of production to meet deadlines at a faster rate.

Package Handler

FedEx Ground
10.2016 - Current
  • Meeting at company loading level expectations and standards for packages scanned and packed into tractor trailers accordingly to ensure a fully loaded trailer at departure.

Licensed Insurance Agent

Candice Clough DBA Allstate
09.2017 - 03.2022
  • Identified and solicited sales prospects in agency databases.
  • Expanded referral network through proactive relationship building with community partners, such as real estate agents and financial planners.
  • Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
  • Monitored industry trends to stay current on emerging risks, allowing proactive identification of potential gaps in client coverage.
  • Reduced claim disputes by clearly explaining policy provisions to clients at the time of sale and during policy renewals.
  • Provided coverage option information to assist clients in protecting assets.
  • Promoted products and services using upselling and other sales strategies.
  • Calculated quotes and educated potential clients on insurance options.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Cross-sold insurance products to existing clients to reach sales targets.

Licensed Insurance Agent

Connie Phillips Insurance
03.2022 - 02.2024
  • Identified and solicited sales prospects in agency databases.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Strengthened communication skills through regular interactions with others.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Increased policy sales by conducting thorough needs assessments and presenting suitable coverage options.
  • Analyzed risk factors to recommend appropriate coverage levels.
  • Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
  • Collected premiums on or before effective date of coverage.
  • Analyzed customer needs to provide customized insurance solutions.
  • Retained existing clientele by regularly reviewing their policies and recommending adjustments as needed to maintain optimal coverage.
  • Enhanced cross-selling success by identifying complementary products that would further protect clients'' assets or reduce liability exposure.
  • Conducted annual reviews of existing policies to update information.
  • Monitored changes in insurance industry to stay compliant with relevant laws and regulations.

Education

High School Diploma - Agriculture Science, FFA

Washington High School
05.2012

Skills

  • Customer Complaint Resolution
  • Negotiation
  • Operations Management
  • Asset protection expertise
  • Data Entry
  • Customer Account Review
  • Client Account Management
  • Billing Procedures
  • Upselling
  • Licensing Requirements
  • Relationship Building
  • Policy Changes
  • Customer follow-up
  • Policy Renewals
  • Customer Referrals
  • Underwriter Collaboration
  • Insurance Policy Sales
  • Client Service

Key Qualifications

I am a highly intelligent, fast learning team player who is always looking for an opportunity to excel and improve. I am also a very self motivated, and hard working individual who is looking to feel appreciated by an employer.

Cover Letter


Dear Recruiter/Agency Owner,


I am writing to express my interest in the Licensed Insurance Agent position at your company, as advertised. With a proven track record of success in the insurance industry and a dedication to providing exceptional customer service, I am confident that my skills and experience make me an ideal candidate for this role.

In my previous role as a Licensed Insurance Agent at Connie Phillips Insurance, I attained sales targets and played a key role in expanding the customer base by building strong relationships with clients. My expertise lies in assessing clients' insurance needs, providing tailored solutions, and ensuring they have the right coverage fit for their current lifestyle and beyond. I am well-versed in insurance products such property, and casualty insurance and Flood.

I possess excellent communication and interpersonal skills, allowing me to effectively breakdown what may be considered complex insurance to clients and address any questions or concerns they may have. My commitment to staying up-to-date with industry trends and changes in regulations ensures that I can provide clients with the most relevant and accurate information.


What sets me apart is my unwavering commitment to delivering exceptional customer service. I understand the importance of building trust and maintaining long-term relationships with clients. I am adept at conducting thorough risk assessments and customizing insurance plans to meet the unique needs of each client, ultimately providing them with peace of mind.

I am impressed by this firm's reputation for innovation and commitment to client satisfaction. I am eager to bring my skills and passion for insurance to your team and contribute to the continued success of your organization.

Thank you for considering my application. I am excited about the opportunity to discuss how my experience and skills align with the needs of this agency. I look forward to the possibility of contributing to your team and am available at your earliest convenience for an interview.

Sincerely,

Ashley Nuckols

References

  • Jeremiah Shoemaker, (304) 435-5796-McKesson
  • Marcus Franks, (304) 240-4796- CVS
  • Justin Gran, (973) 479-6332-FedEx
  • LeeAnne Markase, (219) 742-9606-Candice Clough DBA Allstate
  • Tony Bunn, (201)-233-8409-Candice Clough DBA Allstate

Certification

  • Licensed Property & Casualty Insurance Agent - 2017- Current
  • Flood, FEMA - 2023


Timeline

Licensed Insurance Agent

Connie Phillips Insurance
03.2022 - 02.2024

Licensed Insurance Agent

Candice Clough DBA Allstate
09.2017 - 03.2022

Package Handler

FedEx Ground
10.2016 - Current

Package Handler

McKesson Medical-Surgical
01.2016 - 10.2016

Server

Coach House Grille and Bar
03.2015 - 10.2015

Cashier

CVS/Pharmacy
01.2015 - 01.2016

High School Diploma - Agriculture Science, FFA

Washington High School

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Ashley Nuckols