ASHLEY NUNEZ
San Marcos,TX
Summary
Team player and adept at cash handling, I enhanced customer satisfaction and operational efficiency at Applebeeenterprises. Leveraging a friendly and outgoing demeanor, I excelled in fast-paced environments, consistently promoting positive experiences. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
03.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Interact with customers during hectic periods to promote fun, positive environment.
- Clean counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
Volunteer Stage Crew
SXSW
03.2023 - 03.2023
- Worked effectively in fast-paced environments.
- Ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Helped with any and all equipment of musicians performing ensuring all was taken care of with precaution.
- Greeted artists entering the venue with a smile, explanation of storing instruments in designated places, and applied wristbands needed for entry.
- Overlooked the crowd during artist performances and ensured all equipment was placed in correct positions needed for musicians to access.
- Proven ability to learn quickly and adapt to new situations.
Hostess Trainer & Server
Applebeeenterprises
09.2017 - 05.2022
- Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
- Managed high-pressure situations during peak hours, maintaining excellent customer service and smooth operations.
- Promoted a culture of teamwork among all front-of-house staff which resulted in better collaboration and higher efficiency levels.
- Maintained clean and organized front-of-house areas, contributing to an inviting atmosphere for guests.
- Trained and mentored new hostesses, resulting in increased efficiency of the team as a whole.
Cashier & Stocker
Family Dollar
04.2020 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
San Benito High School
San Benito, TX06.2017
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Cleanliness
- Adaptive and creative
- Ensuring a positive and fun atmosphere
Running & Playing guitar
I got my first acoustic guitar at the age of 12 and fell in love with what music can do for a person. I also got a Fender electric for my 22nd birthday and never thought I would own one but it has been an amazing asset to my life in the department of music. My instruments have helped me through the ups and downs in life and I hope to grow my career in the music industry to give others to experience the joy of live music.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Volunteer Stage Crew
SXSW
03.2023 - 03.2023
Barista
Starbucks
03.2022 - Current
Cashier & Stocker
Family Dollar
04.2020 - 05.2021
Hostess Trainer & Server
Applebeeenterprises
09.2017 - 05.2022
High School Diploma -
San Benito High School