ASHLEY N. WILSON
Douglasville,USA
Summary
Experienced auditor, proficient in data analysis and regulatory compliance, with a strong history of enhancing audit processes and delivering strategic recommendations. Skilled in conflict resolution, risk assessment, and improving operational efficiency. Compassionate international humanitarian with expertise in emergency response coordination and sustainable project management.
Additionally, I am a compassionate international humanitarian with high productivity and the ability to complete tasks efficiently. Specializing in emergency response coordination, cross-cultural communication, and sustainable development project management. Excel in adaptability, empathy, and teamwork, ensuring impactful support in diverse and challenging environments.
Overview
17
17
years of professional experience
Work History
Auditor
DEPARTMENT OF HOMELAND SECURITY (DHS)- OFFICE OF INSPECTOR GENERAL (OIG)
Atlanta, GA
10.2020 - Current
- Led audit assessments for DHS operational systems, ensuring compliance and process improvement.
- Applied innovative techniques to resolve critical departmental issues, supporting effective decision-making.
- Delivered comprehensive analyses and summaries of DHS programs for informed corrective actions.
- Manages coordination with component(s), including scheduling, requesting critical documentation, and resolving potential conflicts for current audit projects
- Conducts data reliability and analysis to determine if component programs are executed in an effective and cost-efficient manner
- Review department and component criteria to determine if DHS programs comply with federal policies and regulations
- Authors all work papers under GAGAS and CIGIE Bluebook standards, as well as Departmental and internal guidance
- Continuously informed about evolving issues and/or topics related to the Department for prospective audit proposals
- Prepares various types of reports, including briefings, testimonies, fraud, and audit risk assessments, which relate to all major management aspects of DHS programs
Field Representative
PROGRESSIVE TURNOUT PROJECT (PTP)
Atlanta, GA
07.2020 - 10.2020
- Successfully increased voter turnout for the November 2020 elections in communities around the Atlanta metro region by connecting to create a Voter Turnout Movement that elects Democrats in November.
Program Specialist (Reservist)
FEDERAL EMERGENCY MANAGEMENT AGENCY (FEMA)
Atlanta, GA
09.2016 - 02.2020
- Conducted in-depth case analysis in the National Emergency Management Information System database (NEMIS), to identify issues and provide appropriate recommendations to applicants
- Investigated program discrepancies to make necessary adjustments or recommendations to improve efficiency in case processing and operations
- Analyzed and reported identifiable trends that hinder the effectiveness of the Individuals and Housing Program (IHP) processing procedures
- Reviewed processing data from disaster-related cases to determine eligibility according to federal organizational policies and standard operating procedures (SOP)
- Prepared daily comprehensive and quantitative reports on the progress of field operations to the Branch and Central office
- Supervised, trained, and provided guidance on technical issues about the delivery of disaster recovery programs and services to 9 FEMA personnel
- Coordinated with leadership to address any potential safety or security concerns at the designated facility
- Provided recommendations on staffing appropriations-based availability and skill level
- Monitored and ensured employee attendance, performance, conduct, disciplinary and grievance issues are managed effectively
- Reviewed and authorized critical data changes that expedite IHP case processing
- Served as a liaison and point of contact for the IT department to resolve any facility-wide computer/network-related issues.
- Provided logistical support by reporting and maintaining all aspects of inventory management
Building Management Specialist, Intern
GENERAL SERVICES ADMINISTRATION (GSA) - PUBLIC BUILDING SERVICE
Atlanta, GA
05.2019 - 09.2019
- Successfully increased compliance to 100% within the Lease Management Database for the state of Georgia, through collaboration with the Performance Management Division, as well as the Property Management team
- Spearheaded quality and assurance query of GSA leasing database to analyze and identify all Georgia non-compliant leases
- Produced a leasing file management system to consolidate and organize required leasing compliance data
- Reinforced building management with the contracting and leasing administration process on behalf of tenant agencies and GSA
- Supported Building Manager in developing a cost-effective quality assurance plan, monitoring contractor's quality control and performance and overseeing the work of on-site contractor personnel to evaluate proposed contract changes.
- Authored a deficiency report from Fire Drill Inspection at the Federal Summit Building
- Coordinated with tenant agencies, building occupants, contractors, appropriate GSA program experts, and other stakeholders to coordinate sustainability-related programs
- Monitored efficient occupant space utilization, energy and water conservation, sustainability and environmental hazards programs, and fire and security protection
- Identified the impact of building activity projects on tenant agency operations and service delivery and ensured that customer agencies were aware of the schedule and timing of building-related activities that may impact the clients' operation
- Participated in planning and developing operating budgets and all related Federal Buildings Fund procedures and activities for assigned facilities activities, including preparation of the annual budget estimates for maintenance, mechanical workloads, and utility rate increases; development of overtime and additional services, equipment, pest control, and waste systems; and the cost of minor repairs, and security support
Education Policy and Analysis, Intern- Clayton County Public Schools
GEORGIA STATE UNIVERSITY - METRO ATLANTA POLICY LAB FOR EDUCATION
Atlanta, GA
01.2019 - 05.2019
- Coordinated with the Department of Research, Evaluation, Assessment, and Accountability in Clayton County Public Schools (CCPS) and GSU's Metro Atlanta Policy Lab for Education (MAPLE) to analyze the effects of education policies and programs in the CCPS
- Compiled and managed large datasets, conducted quantitative analyses under the supervision of researchers, and produced policy papers and reports
- Served as liaisons between GSU and the Clayton County school district
- Troubleshoot system-wide technical issues within the CCPS district's instructional management database
Legal Administrative Assistant
THE ROTH FIRM (Randstad Professional Staffing)
Atlanta, GA
01.2017 - 09.2017
- Assembled all necessary preparations for meetings including informational legal documents, and other items needed to complete client-meeting objectives
- Maintained and archived incoming and outgoing hard-copy correspondence with a scanning system in a paperless office environment
- Assisted lawyers, and other staff counsel in all aspects of litigation management, including document preparation, trial preparation, closings, and support
- Utilized computer software to file, update, prepare, and, maintain confidential legal documents for court cases
- Organized and scheduled attorney's personal and business daily activities including all in-house and external appointments
Graduate Research Assistant
KENNESAW UNIVERSITY (Coles College of Business)
Kennesaw, GA
08.2014 - 08.2016
- Conducted online research to source for lecturers, performers, and organization partnerships. Information used to develop engaging program agenda for events throughout the year
- Collaborated with International Business Department staff to draft a performance-based assessment, with metrics, to ensure that KSU retained its accredited status
- Increased student learning, faculty development, and community engagement in a comprehensive, educational, and service-related program that enhances the University's international initiatives
- Bolstered communication through phone calls and emails to provide 50 students with information necessary to become an academic scholar
- Assisted in the development and preparation of a scholarly journal on the ethical purchases of consumers
Programs and Technology Intern
COBB CHAMBER OF COMMERCE
Atlanta, GA
01.2015 - 12.2015
- Facilitated the planning, assembly, and execution of pre and post-event projects related to Commerce events
- Inputted stakeholder information into the database system for imminent events and programs
Youth Program Assistant and Developer - Salvation Army Community Center
AMERICORPS VISTA (Lutheran Family Services)
Omaha, NE
10.2013 - 08.2014
- Implemented and monitored strategies and activities that improved measurable outcomes for young people
- Increased initiative and motivation by youth to engage in activities such as cheer-leading, anti-bullying skits, and review of schoolwork
- Successfully coordinated with Youth Program Director to develop and implement reading and math curriculum for youth, ages 6-12
- Mobilized computer illiterate adults to engage the Internet, prospect for employment opportunities, and general education
- Implemented a Life Skills curriculum incorporating sexual behavior, self-esteem, goal setting, and non-violent conflict resolution with other teens; negotiating behavior in public /social spaces, including etiquette in restaurants, malls, and movie theatre
Peace Corps Volunteer (PCV)
UNITED STATES PEACE CORPS
Washington, D.C
05.2011 - 07.2013
- Successfully catalyzed partnerships with organizations abroad to implement sponsorships for 50 Orphans and Vulnerable Children (OVCs), which generated a 60 percent increase in the annual budget to $6,000
- Strengthened the organization's capacity by fostering existing relationships and developing new sustainable relationships with other non-governmental organizations (NGOs) and Faith-Based Organizations (FBO)
- Developed and implemented sustainable infrastructure by establishing operational procedures for the employment of staff, which improved organizational efficiency
- Trained staff on proposal/grant writing, information technology, and accounting
- Effectively trained and mentored various grassroots campaign organizations in networking and outreach
- Designed and led effective training workshops to address specific objectives, priorities, and recommendations
- Pioneered training on communication and conflict resolution and the essential productivity benefits of time management
- Recruited and trained facilitators to conduct youth empowerment workshops
- Collaborated with Peace Corps staff in designing effective workshops for volunteers
- Reported statistical data (quantitative and qualitative) and sustainable program outcomes to federal funding agencies (i.e. US government)
Customer Service Representative
AMERICAN EXPRESS (Convergys)
Omaha, NE
01.2011 - 05.2011
- Effectively utilized and executed marketing collateral to highlight AMEX's products to maximize sales potential
- Strived to meet the highest level of customer satisfaction by resolving customer issues in a professional & timely manner
- Completed proactive customer contacts via the telephone to potential consumers to build relationships and gain their support for AMEX's initiatives and various card program
Assistant Engineer Intern
QWEST CORPORATIONS
Omaha, NE
01.2008 - 12.2008
- Built Digital Subscriber Line Access Multiplexer (DSLAMS), a system that enables a phone company to offer business or home users the fastest phone line technology (DSL) in the company's internal database system
- Provided technical product and system troubleshooting support to assigned field personnel, internal staff, and external customers as needed
Education
Master of Science - Public Policy Analysis
Georgia State University
Atlanta, GA07-2021
MBA - Business Administration And Management
Kennesaw State University
Kennesaw, GA07-2016
Bachelor of Science - Biology
University of Nebraska At Omaha
Omaha, NE05-2008
Skills
- Audit assessment
- Project management
- Data analysis
- Regulatory compliance
- Report writing
- Risk assessment
- Process improvement
- Risk aversion recommendations
- Audit coordination
- Conflict resolution
- Community outreach
- Risk mitigation strategies
- Root-cause analysis
- Human rights advocacy
- Monitoring and evaluation
- Child protection
Websites
Accomplishments
- Pi Alpha Alpha Honor Society – Georgia State University Chapter (Atlanta, GA), 2021
- Paul D. Coverdell Fellowship (Kennesaw, GA), 2014-2016
- Davis Scholarship (Omaha, NE), 2003-2008
- Office of Latino/Latin American Studies (OLLAS) Scholarship (Omaha, NE), 2003-2007
Timeline
Auditor
DEPARTMENT OF HOMELAND SECURITY (DHS)- OFFICE OF INSPECTOR GENERAL (OIG)
10.2020 - Current
Field Representative
PROGRESSIVE TURNOUT PROJECT (PTP)
07.2020 - 10.2020
Building Management Specialist, Intern
GENERAL SERVICES ADMINISTRATION (GSA) - PUBLIC BUILDING SERVICE
05.2019 - 09.2019
Education Policy and Analysis, Intern- Clayton County Public Schools
GEORGIA STATE UNIVERSITY - METRO ATLANTA POLICY LAB FOR EDUCATION
01.2019 - 05.2019
Legal Administrative Assistant
THE ROTH FIRM (Randstad Professional Staffing)
01.2017 - 09.2017
Program Specialist (Reservist)
FEDERAL EMERGENCY MANAGEMENT AGENCY (FEMA)
09.2016 - 02.2020
Programs and Technology Intern
COBB CHAMBER OF COMMERCE
01.2015 - 12.2015
Graduate Research Assistant
KENNESAW UNIVERSITY (Coles College of Business)
08.2014 - 08.2016
Youth Program Assistant and Developer - Salvation Army Community Center
AMERICORPS VISTA (Lutheran Family Services)
10.2013 - 08.2014
Peace Corps Volunteer (PCV)
UNITED STATES PEACE CORPS
05.2011 - 07.2013
Customer Service Representative
AMERICAN EXPRESS (Convergys)
01.2011 - 05.2011
Assistant Engineer Intern
QWEST CORPORATIONS
01.2008 - 12.2008
Master of Science - Public Policy Analysis
Georgia State University
MBA - Business Administration And Management
Kennesaw State University
Bachelor of Science - Biology
University of Nebraska At Omaha
Similar Profiles
John PiasJohn Pias
Special Agent in Charge at Department of Homeland Security, Office of the Inspector GeneralSpecial Agent in Charge at Department of Homeland Security, Office of the Inspector General
Brandon C. Rigg-ReivesBrandon C. Rigg-Reives
Senior Auditor (GS-14) Quality and Integrity Group at U.S. Department of Education – Office of Inspector General (OIG)Senior Auditor (GS-14) Quality and Integrity Group at U.S. Department of Education – Office of Inspector General (OIG)
Alex RomeroAlex Romero
Senior Management and Program Analyst/Team Lead at Department of Transportation - Office of Inspector General (OIG)Senior Management and Program Analyst/Team Lead at Department of Transportation - Office of Inspector General (OIG)
Jasmine WebbJasmine Webb
Director of Security at Marksman SecurityDirector of Security at Marksman Security
Keyana DunnKeyana Dunn
Front Desk Agent at Aloft Hotel MarriottFront Desk Agent at Aloft Hotel Marriott