Insightful, diligent Human Resources Professional assists recruitment, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.
Hi, I’m
Ashley Obenstine
Human Resources
Upper Chichester,PA
Summary
Overview
7
years of professional experience
Work History
The Family Practice And Counseling Network (RHD)Philadelphia, PA
Human Resources Coordinator
01.2023 - 10.2023
Job overview
- Headed recruitment efforts for over 50 open positions by managing job boards, screening resumes, conducting interviews, and preparing offer letters in healthcare industry.
- Developed and maintained personnel records, including onboarding and offboarding documentation, payroll information, and FMLA documentation.
- Analyzed current HR and recruitment processes and procedures and recommended improved methods.
- Assisted in transition of HRIS from Lawson to Paylocity and ensured software comprehension across departments.
- Coordinated employee recognition programs designed to increase employee retention and morale for over 100 active employees.
- Assisted with employee relations issues such as grievances, complaints, and terminations.
- Developed and conducted new hire orientation to introduce new hires to company benefits, policies, and culture.
- Worked on designing a Virtual Resource Library for AR-JEDI (Anti-Racism, Justice, Equity, Diversity & Inclusion) initiative and assisted in coordinating training for departments.
- Designed graphics and fliers for company events and recruitment.
- Promoted diversity and inclusion through awareness campaigns and inclusive hiring practices.
Kaleidoscope Therapy ServicesBryn Mawr, PA
Recruiter
03.2022 - 10.2022
Job overview
- Met with hiring managers to discuss requirements and specifications for candidates in PA, NJ, DE, and MA.
- Managed college recruitment efforts and strategized on how best to advertise to students about career opportunities.
- Developed and maintained relationships with key hiring managers to ensure successful recruiting processes.
- Maintained detailed recruiting processes, candidate pipeline documentation, and hiring procedures to meet the goal of 6-10 hires per month.
- Reviewed resumes and other application materials to identify potential candidates.
- Demonstrated creative problem-solving to increase candidate flow in stagnant areas.
- Coordinated with managers to set up interviews with top candidates.
- Developed preliminary screening questions and captured relevant candidate information for hiring managers.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Increased candidate placements by developing and maintaining relationships with clients and candidates.
The WorkPlaceChester, PA
Career Counselor
04.2021 - 01.2022
Job overview
- Managed 80+ person case load of low income seniors through a federal program to return to work force.
- Established partnerships with community organizations offering support services for transitioning into new careers.
- Coached senior participants in developing professional portfolios that highlighted their qualifications and experience.
- Established IEPs every six months with each participant and tracked progress towards unique goals.
- Assisted in scheduling learning and development opportunities for participants, such as technology proficiency.
- Conducted mock interviews to improve participant preparation and confidence.
- Researched career paths based on individual interests to inform optimal application efforts.
- Assisted participants in identifying career goals and objectives through comprehensive assessments of skills, interests, values, and personality traits.
- Developed and maintained mutually beneficial relationships with fellow non-profits and effectively expanded resources for community.
Insomnia CookiesBryn Mawr, PA
Human Resources Specialist
06.2019 - 04.2022
Job overview
- Managed Worker’s Compensation for 200+ stores nationwide.
- Managed onboarding process for all new employees, including processing new hire paperwork through HRIS.
- Lead and trained HR Assistants, effectively developing strong knit team of four people to cover over 6,000 active employees.
- Processed PTO requests for whole company and ensured input was correct before being sent to Payroll.
- Conducted hiring and training webinars for managers and directors nationwide.
- Coordinated employee training programs to boost skills development and improve overall performance.
- Lead the transition of HRIS between Execupay and Ultipro seamlessly and trained departments accordingly.
- Maintained and updated employee records to support accuracy and compliance.
- Served as resource for questions about benefits packages, vacation time accrual, and other employment-related inquiries.
- Reduced turnover rates by conducting thorough exit interviews and addressing employees'' concerns.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
Insomnia CookiesBryn Mawr, PA
Human Resources Assistant
07.2017 - 06.2018
Job overview
- Responded promptly to inquiries regarding HR policies and procedures and 15-30 general employee inquiries per day.
- Supported day-to-day operations of HR functions and duties with over 6,000 active employees nationwide.
- Updated employee job descriptions, performance reviews, and disciplinary actions.
- Provided assistance during annual performance review processes, collecting data to help inform evaluations and goal setting initiatives.
- Coordinated training sessions for staff members in order to improve skill sets across organization.
- Organized new employee files, paperwork for terminated employees, and worker’s compensation files.
- Onboarded new employees into HRIS and ensured they were set up for Payroll and Point of Sales System.
Insomnia CookiesBryn Mawr, PA
Call Center Representative
01.2017 - 07.2017
Job overview
- Answered incoming calls promptly and professionally, addressing customer inquiries with empathy and understanding.
- Managed difficult situations calmly and effectively while maintaining positive attitude towards customers.
- Proficiently handled high call volume while maintaining quality service standards.
- Exceeded performance goals and call center metrics in fast paced performance setting, successfully becoming lead representative.
- Used internal database system to record notes and call information.
Education
Pennsylvania College of Art & DesignLancaster, PA
Bachelor of Arts from Graphic Design & Illustration
06.2017
University Overview
Skills
- Worker's Compensation
- Employee Relations
- Performance Evaluation
- Federal Background Check, Child Abuse, and State Background Check Management
- Onboarding Coordination
- HR Policies Compliance
- Training Development
- New Employee Orientations
Timeline
Human Resources Coordinator
The Family Practice And Counseling Network (RHD)
01.2023 - 10.2023
Recruiter
Kaleidoscope Therapy Services
03.2022 - 10.2022
Career Counselor
The WorkPlace
04.2021 - 01.2022
Human Resources Specialist
Insomnia Cookies
06.2019 - 04.2022
Human Resources Assistant
Insomnia Cookies
07.2017 - 06.2018
Call Center Representative
Insomnia Cookies
01.2017 - 07.2017
Pennsylvania College of Art & Design
Bachelor of Arts from Graphic Design & Illustration
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