ASHLEY OCHOA
Kingsville,TX
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings over 8 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
15
15
years of professional experience
Work History
PROGRAM MANAGER
TEXAS A&M UNIVERSITY, SCHOOL OF PHARMACY
08.2021 - Current
- Develop and maintain logistics workflows, procedures and reports of the admission to the Texas A&M University School of Pharmacy (TAMU RSOP), which includes; evaluation of transcripts, review of 800+ per year applications, collect and organize all admission requirements and certify completion of each applicants based on the compliance of TAMU, RSOP, and American Association of Colleges of Pharmacy (AACP). Oversee and develop all logistics of admission interview days, and communicates between OSA & admissions committee
- Collaborate and interact with perspective students, high schools and universities to develop and maintain relationships based on recruitment needs.
- Works with the Assistant Dean to plan, organize, direct, and manage day to day activities to implement procedures for the administration of various programs within the Office of Student Affairs
- Assists in developing strategic plans and goals to support the various programs, which includes activities and events such as the OSA Roundtables, OSA hosted social events, Pre-Orientation, General Orientation, Student Government Elections, and ASPIR2E activities/schedules related to Tracks 1-3
- Responsible for identifying presenters/lecturers, volunteers, coordinating volunteer activities, updating information provided to students about the event or activity
- Assists with the development and production of materials designed for the various programs
- Assists the Assistant Dean with yearly budgetary and contract processes in compliance with TAMU.
- Conducts and certifies degree audits to ensure students meet requirements for graduation based on the rules of TAMU and RSOP student handbook.
- Designed and implemented a 3- day Staff Development Retreat for all staff members. Identified the staff needs of training and interest to improve workplace. Executed the planning of speakers, logistics, travel, and housing. Presented all outcomes of the staff surveys to executed Committee of RSOP.
PROGRAM COORDINATOR I
TEXAS A&M UNIVERSITY- SCHOOL OF PHARMACY
05.2018 - 08.2021
- Participates in the admissions process specifically, evaluates the transcripts of prospective students, evaluates PharmCAS and supplemental applications, collects transcripts and other admissions related documents
- Updates the admissions and PharmCAS webpages as needed, assembles new student files and rank lists for interviews and admissions
- Participates in the recruiting efforts specifically, updating recruitment materials and the prospective student webpage, participates in recruiting events, develops relationships with the advisors of pre-pharmacy associations and career counselors to encourage prospective student inquires and applications, provides information for recruiting reports, and contributes ideas for improving recruiting efforts
- Uses HOWDY and COMPASS to verify registration
- Serves as the liaison for the Office of International Student Services
- Prepare admissions reports, updating the Student Handbook, and developing or updating recruitment brochures.
ACADEMIC ADVISOR II
TEXAS A&M UNIVERSITY, KINGVILLE
09.2015 - 05.2018
- Provide excellent customer service and advisement concerning academic requirements for graduation and retention to freshmen and sophomores
- Advise students on degree programs, academic schedules, course schedules, course planning and provide input on probationary status decisions
- Refer enrolled undergraduate students to areas concerning college departments’ services and serve as Liaison between colleges
- Review academic records and test scores on file for proper course recommendations
- Prepare and assess various academic and advising retention reports
- Serve in an advisory role in the development and revision of curriculum and degree plans
- Provide leadership for development and recruitment of new programs as needed
- Develop and revise information materials, handbooks and newsletters for students, faculty and staff
- Assists in organizing recruitment and new student orientations.
FINANCIAL SPECIALIST
LAWHON DENTAL
04.2015 - 10.2015
- Manage insurance verification and authorization process, accounts receivable-collections, analyzation and verification of billing, marketing – prospective and new patient communications and social media, generate business reports and aid with general office operations.
PFS ADMITTING REPRESENTATIVE
FAIRBANKS MEMORIAL HOSPITAL
07.2012 - 12.2014
- Advised patients through pre-registration/registration, insurance verification / authorization processes, obtained signatures/documentation, calculated patient liability, collected co-payments and patient room transport assistance
- Provided staff training of emergency room procedures, patient information, instruction of hospital procedures and services, as well as reception and telecommunication switchboard operator support.
COLLECTIONS SPECIALIST
04.2011 - 08.2011
- Assessed medical and physical therapy claims and dictation, preformed insurance verification, managed individual accounts receivable collections – claim corrections and insurance documentation processing
- Analyzed medical and immunization records for insurance re-submission and record keeping purposes
- (over)
CORPORATE CLIENT LIAISON & RECEPTIONIST
CORRIDOR MEDICAL CLINIC
09.2009 - 08.2011
- Greet and assist patients while performing front-desk business operations support
- Maintain corporate-client relationships for optimal customer-service support of client’s employee services.
STUDENT WORKER I
TEXAS AGRILIFE EXTENSION PAYROLL SERVICES
11.2008 - 06.2009
- Answered a multi-line phone system, filed documents and completed other duties assigned in the most efficient manner
- Assisted payroll manager by distributing payroll to on-campus employees
- Maintained employee files by inputting and scanning them into the employer database
Education
MASTER OF BUSINESS ADMINISTRATION -
UNIVERSITY OF ALASKA
FAIRBANKS, ALASKA2014
BACHELOR OF EXERCISE SPORTS SCIENCE - undefined
TEXAS STATE UNIVERSITY
SAN MARCOS, TX2011
Skills
- MS Office Applications
- Quickbooks
- Howdy/Compass
- Complio
- Constant Contact
- PharmCAS/WebAdmit
- Service Leader
- Team Oriented
- Mission Driven
- Adaptive Learner
- Plan Projects
- Highly Organized
Accomplishments
Rangel School of Pharmacy Staff of the Year, 2021-2022
Rangel School of Pharmacy Staff Liaison, 2019 - 2022
Timeline
PROGRAM MANAGER
TEXAS A&M UNIVERSITY, SCHOOL OF PHARMACY
08.2021 - Current
PROGRAM COORDINATOR I
TEXAS A&M UNIVERSITY- SCHOOL OF PHARMACY
05.2018 - 08.2021
ACADEMIC ADVISOR II
TEXAS A&M UNIVERSITY, KINGVILLE
09.2015 - 05.2018
FINANCIAL SPECIALIST
LAWHON DENTAL
04.2015 - 10.2015
PFS ADMITTING REPRESENTATIVE
FAIRBANKS MEMORIAL HOSPITAL
07.2012 - 12.2014
COLLECTIONS SPECIALIST
04.2011 - 08.2011
CORPORATE CLIENT LIAISON & RECEPTIONIST
CORRIDOR MEDICAL CLINIC
09.2009 - 08.2011
STUDENT WORKER I
TEXAS AGRILIFE EXTENSION PAYROLL SERVICES
11.2008 - 06.2009
MASTER OF BUSINESS ADMINISTRATION -
UNIVERSITY OF ALASKA
BACHELOR OF EXERCISE SPORTS SCIENCE - undefined
TEXAS STATE UNIVERSITY