Ashley Ochoa
Pomona,CA
Summary
Developed strong customer service and animal care skills in retail environment, adept at managing inventory and assisting customers. Proven ability to handle multiple tasks efficiently and maintain clean, organized workspace. Looking to transition into new field, leveraging transferable skills in dynamic, customer-focused setting.
Overview
2
2
years of professional experience
Work History
Sales Associate/Animal Caretaker
PetDepot
La Verne, California
07.2024 - Current
- Delivered knowledgeable and friendly service to resolve customer problems, ensuring a positive experience and loyalty.
- Provided education on proper animal care and nutrition to enhance customer understanding and support responsible pet ownership.
- Monitored animal health and behavior to ensure swift reporting of concerns, supporting overall animal welfare.
- Ensured cleanliness and appeal of store environment through daily cleaning and strategic restocking of shelves.
- Managed cash register operations to deliver prompt service and enhance customer satisfaction during busy checkout periods.
Education
Associate of Science - Animal Science
Mt. San Antonio College
Walnut, CA04.2026
High School Diploma -
Walnut High School
Walnut, CA05.2021
Skills
- Cash handling
- Customer Service Support
- Multitasking strength
- Time management
- Problem-solving skills
- Teamwork and collaboration
- Calm demeanor
- Heavy Lifting
- Stocking and receiving
- Animal Care/ Animal Nutrition
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Associate/Animal Caretaker
PetDepot
07.2024 - Current
Associate of Science - Animal Science
Mt. San Antonio College
High School Diploma -
Walnut High School