Ashley Odom
Benbrook
Summary
Dynamic professional with extensive experience as a Men's Fragrance Specialist at Dillard's Department Store, excelling in client needs assessment and relationship building. Proven track record in sales negotiation and team training, consistently achieving sales goals while delivering exceptional customer service. Adept at market research and product demonstrations, fostering brand awareness and loyalty.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Men's Fragrance Specialist
Dillards Department Store
Hurst
02.2025 - 12.2025
- Engaged customers through personalized consultations to build lasting relationships.
- Approached customers and started engaging conversations through use of effective interpersonal and people skills.
- Reviewed pricing strategies for various brands of fragrances and made recommendations accordingly.
- Guided customers in selecting fragrances based on preferences and occasions.
- Educated clients on fragrance notes and scent layering techniques.
- Assisted in training new staff on product knowledge and sales strategies.
- Conducted fragrance demonstrations to promote new product lines effectively.
- Evaluated customer feedback about fragrances to make improvements or changes where necessary.
- Completed customer buying experience by processing credit and debit cards, cash and personal checks.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Trained new staff on fragrance knowledge and customer service best practices.
Head Volleyball Coach
The YMCA
Benbrook
09.2020 - 10.2024
- I have been volunteering at the community center as Head Volleyball Coach for 8-13 years olds for the last 3 years with 2 seasons per year. It is a passion of mine!
- Communication and organization with parents through apps and email.
- Professionalism and punctuality are attributes I possess in every setting while representing this organization.
- Guidance, Patience, Skill Building and Good Sportsmanship are important things I love to promote.
Realtor
Tidwell Ellis LLC
Fort Worth
06.2021 - 06.2023
- Facilitated property showings for clients, highlighting key features and benefits.
- Skillfully guided clients through the purchasing process, ensuring compliance with regulations.
- Meticulously conducted market research to identify trends and pricing strategies for listings.
- Negotiated contracts between buyers and sellers, advocating for client interests.
- Managed real estate transactions from initiation to closing.
- Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
- Represented buyers and sellers in major real estate transactions.
- Promoted sales through advertising, open houses and Multiple Listing Services.
- Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
- Generated leads through networking activities, cold calling prospects, referrals.
- Maintained accurate records of client interactions and transactions.
- Created professional sales presentations to effectively communicate product quality and market comparisons.
- Scheduled and attended weekly appointments with clients.
Receptionist
Rivercrest Country Club
Fort Worth
04.2017 - 04.2019
- Answered the telephone; directed as needed, made appointments, set RSVP for large events.
- Created table placement cards for events, created daily breakfast, lunch and dinner menus, created multi use templates for specific events.
- High quality performance, professionalism and knowledge for being the face of this company.
- Computer skills include but are not limited to Excel, Word, PowerPoint and typing at least 45 wpm.
- Promoted sales through advertisements, open houses and listing services.
- Established goal-setting, progress meetings, and cold call sessions to help hone new agent lead-generation skills.
- Drafted and reviewed legal documents such as purchase contracts, leases, and deeds.
- Maintained various office or program records using secure filing system.
- Signed for incoming deliveries and notified employees of packages.
- Transmitted information and documents to customers via computer and mail.
- Handled frequent work process interruptions with flexibility and poise.
Education
High School Diploma -
Western Hills High School
Fort Worth, TX05-2006
Skills
- Client Needs Assessment
- Purchase Agreements
- Buyer Contracts
- Real Estate Practices
- Property Management
- Leasing and Sales
- Property Closing
- Market and Competitive Analysis
- Online Platforms
- Listing Reviews
- Market Research
- Schedule Coordination
- Marketing and Advertising
- Sales Negotiation
- Client Relations
- House Showings
- Rental Listings Research
- Legal Requirements
- Prepare Purchase Offers
- Open House Preparation
- Customer consultations
- Fragrance knowledge
- Product demonstrations
- Customer relationship management
- Team training
- Management of transactions
- Customer feedback evaluation
- Effective communication
- Organizational skills
- Relationship building
- Time management
- Sales conversion
- Interpersonal and written communication
- Upselling strategies
- Social media promotion
- Brand awareness
- Trend tracking
- Brand promotion
- Fragrance trends
- Cross-selling techniques
- Stock replenishment
- Complaint handling
- Order management
- Basic mathematics
- Team cooperation
- Inventory and stocking
- Sales goals achievement
- Honest and dependable
- Problem-solving
- Sales techniques
- Customer needs assessment
- Teamwork and collaboration
- Active listening
Certification
Realtor License
Additional Information
I am a fast learner, eager to continually improve myself and build knowledge of a new position.
Volunteer Experience
Head Volleyball Coach, The YMCA, Benbrook, TX, 09/01/20, Present, I have been volunteering at the community center as Head Volleyball Coach for 8-13 years olds for the last 3 years with 2 seasons per year. It is a passion of mine!, Communication and organization with parents through apps and email., Professionalism and punctuality are attributes I possess in every setting while representing this organization., Guidance, Patience, Skill Building and Good Sportsmanship are important things I love to promote.
Timeline
Men's Fragrance Specialist
Dillards Department Store
02.2025 - 12.2025
Realtor
Tidwell Ellis LLC
06.2021 - 06.2023
Head Volleyball Coach
The YMCA
09.2020 - 10.2024
Receptionist
Rivercrest Country Club
04.2017 - 04.2019
High School Diploma -
Western Hills High School