Ashley O'Hara
Silver Spring,MD
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Acme Stove
12.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Created and updated records and files to maintain document compliance.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Created and maintained databases to track and record customer data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Pharmacy Clerk
Giant Pharmacy
07.2021 - 09.2021
- Completed cash register transactions
- Communicated with patients
- Helped with drug inventory.
Cashier
Giant Food
02.2019 - 09.2021
- Patient privacy and confidentiality, communication
- Processed credit cards, checks, gift cards, and coupons
- Educated customers about promotions
- Kept checkout areas clean and orderly
- Provided excellent customer service.
Lifeguard
American Pool Service, Inc.
05.2017 - 01.2019
- Overseeing aquatics facilities
- Ensuring patrons' safety
- Conducting safety and cleanliness inspections
- Keeping rescue equipment in good working order.
Education
Specialist in Psychology - Mental Health Counseling
Montgomery College
Rockville, MD09.2026
High School Diploma -
John F. Kennedy High School
Silver Spring, MD01.2021
Skills
- Customer Service
- Data Entry
- Computer Skills
- Time Management
- Critical Thinking
- Scheduling
- Patience and Empathy
- Project Management
- Active Listening
- Collaboration
Timeline
Administrative Assistant
Acme Stove
12.2021 - Current
Pharmacy Clerk
Giant Pharmacy
07.2021 - 09.2021
Cashier
Giant Food
02.2019 - 09.2021
Lifeguard
American Pool Service, Inc.
05.2017 - 01.2019
Specialist in Psychology - Mental Health Counseling
Montgomery College
High School Diploma -
John F. Kennedy High School
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