Ashley Okel - Correctional Officer - IDOC

Summary

I am a dedicated Correction Officer with 5 years of experience in maintaining order and safety by enforcing rules, regulations and policy in a prison settings to ensure safety and security of residents and staff. I show up on time and ready to work, I am a great team player, but I also work well by myself as I am very motivated and catch on quickly. I always do the best job possible, I am a problem solver, willing to do what it takes to get my job done. I handle stress very well when called for as I can keep calm in difficult situations.

Overview

10

years of professional experience

Work History

Correctional Officer

IDOC

2366 Old Penitentiary RD Boise ID 83712

04.2019 - Current

Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Built solid relationships with staff and residents to keep institution safe and secure.
Responded to inquiries from inmates and other members of public.
Administered drug tests to inmates.
Ability to remain calm and composed in stressful situations
Lead and orchestrated mass searches of property looking for contraband
Successfully taken groups of residents into the community for volunteer work

Office manager

Knight Plumbing and construction

08.2016 - 07.2018

Answering phones, dispatching, invoicing, payroll, health care, QuickBooks, sending out bids

Dispatcher

Assure Plumbing

07.2014 - 07.2016

Answering phones, dispatching, QuickBooks, sending out bids

Education

GED -

08.2017

Skills

Customer service: Dealing with difficult customers and hard problems
Dispatching: Running multiple service plumbers
Telephones: Taking calls scheduling calls making sure customers are taken care of
QuickBooks: Making sure calls are billed out, and books are correct
Payroll: Getting paychecks ready for employees, and making sure they are correct
First Aid Training
De-Escalation Techniques

Conflict resolution skills
Inmate Supervision
Policy Enforcement, strong knowledge of policy
Inmate monitoring
Excellent communication and interpersonal skills, stays calm in stressful situations
Strong problem solving skills, thinks fast in difficult situations

Timeline