Ashley Oliver
Scottsdale,AZ
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
4
4
years of professional experience
Work History
Legal Assistant/Client Care Coordinator
Chelle Law PLC
01.2023 - Current
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
Legal Receptionist
Gurstel Law Firm, P.C.
05.2021 - 12.2022
- Demonstrated professionalism in handling confidential information, ensuring privacy for clients and the firm.
- Worked with litigation management software systems.
- Handled client inquiries in a professional and timely manner, resulting in a high level of customer satisfaction and trust in the firm.
- Increased efficiency in handling legal documents by creating an organized filing system for easy access and retrieval.
- Contributed to a positive work environment by collaborating with team members on various administrative tasks and projects.
- Successfully juggled competing priorities and deadlines, ensuring that all tasks were completed accurately within the required timeframe.
- Assisted new employees with orientation process increasing their familiarity with policies procedures office systems.
Recruiter
Oxford Global Resources Inc
01.2021 - 04.2021
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Studied job descriptions and qualifications to determine applicant requirements.
- Operated and maintained applicant tracking and candidate management systems.
Retail Sales Associate
Julie's Boutique
06.2020 - 01.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Participated in periodic inventory counts to maintain accurate stock levels.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
Education
Bachelor of Arts - Mass Communication
University of North Carolina At Wilmington
Wilmington, NC12.2020
Skills
- Fast Learner
- Scheduling/Planning
- Microsoft Office
- File Organization
- Client Communication
- Calendar Management
- Client Relations
- Relationship Building
- Task Prioritization
- Client service and support
Volunteer Work
- Achilles International (Phoenix, AZ)
- Help adults and children with disabilities complete a run, walk or ride safely in a fun, supportive environment
- Hope Recuperative Care (Wilmington, NC)
- Providing hospitality to the homeless who are guests on site and have recently been discharged from the hospital to recover from injuries/illness. Assist employees in offering emotional support and creating relationships with guests during their stay.
- The Humane Society of the United States (Hickory, NC)
- Provide care to animals by taking them out for walks, leash training, petting, and cleaning up kennels.
- Hickory Soup Kitchen (Hickory, NC)
- Prepare meals and serve guests cooked meals. Welcome guests for lunch and attend to their needs. Duties also included washing dishes and cleaning tables.
- Catawba Valley Science Center (Hickory, NC)
- Assisted directors with the education of sciences to children as part of a day camp. Spent time with the children helping them create crafts, walking them around the center, and offering help when needed
Timeline
Legal Assistant/Client Care Coordinator
Chelle Law PLC
01.2023 - Current
Legal Receptionist
Gurstel Law Firm, P.C.
05.2021 - 12.2022
Recruiter
Oxford Global Resources Inc
01.2021 - 04.2021
Retail Sales Associate
Julie's Boutique
06.2020 - 01.2021
Bachelor of Arts - Mass Communication
University of North Carolina At Wilmington
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