Ashley Opitz
PARAGONAH,UT
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Disability Eligibility Specialist
State Of Utah
01.2019 - Current
- Resolved discrepancies with client applications to verify eligibility.
- Communicated with people from various cultures and backgrounds on application process.
- Processed and certified documents for accuracy and compliance with government regulations.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Assisted clients with accurate eligibility form, application and document completion.
- Interviewed applicants and explained scope of different available benefits.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Developed extensive fact-checking and research skills by continuously reviewing different programs and options.
- Trained staff on current eligibility requirements and policies.
- Engaged wider departments in accurate, timely paperwork completion.
- Facilitated information and resource exchanges with external agencies to progress client applications.
- Devised and implemented strategies to streamline eligibility verification processes.
Administrative Assistant
Dailey Builders
01.2018 - 01.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Handled payroll for all employees and managed the incoming and outgoing bills.
HIMS Specialist
La Paz Regional Hospital
09.2012 - 10.2013
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Kept accurate log of requests for medical information and records.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Reviewed charts and flagged incomplete or inaccurate information.
- Maintained patient records in compliance with security regulations.
- Maintained patient confidence by keeping patient records information confidential.
- Maintained patient charts and accurately recorded new information.
- Reviewed recordkeeping procedures for patients and doctors.
- Maintained relationships with medical providers, suppliers and reporters.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Supported medical staff by providing organized and accurate medical records.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
Education
High School Diploma -
Parker High School
Parker, AZBachelor of Science - Nursing
Utah Valley University
Orem, UTSkills
- Confidential Records Management
- Customer Interaction
- Public Assistance Programs
- Data Entry
- Program Knowledge
- Eligibility Requirements
- Active Listening and Communication
- Information Updates
- Government Relations
- Applicant Interviewing
- Customer Accounts Management
Timeline
Disability Eligibility Specialist
State Of Utah
01.2019 - Current
Administrative Assistant
Dailey Builders
01.2018 - 01.2019
HIMS Specialist
La Paz Regional Hospital
09.2012 - 10.2013
High School Diploma -
Parker High School
Bachelor of Science - Nursing
Utah Valley University