Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ashley Opitz

Paragonah,UT

Summary

I am a hardworking person with great customer service, multitasking, and time management abilities. Dedicated to ensuring each customer has a positive experience.

Overview

13
13
years of professional experience

Work History

Administrative Assistant/Bookkeeper

Dailey Builders Inc/Lake Powell Marine Center
Washington, UT
09.2017 - Current
  • Coordinated communication between clients, vendors, and internal teams.
  • Organized project documentation and maintained filing systems accurately.
  • Managed accounts payable and receivable using accounting software.
  • Reconciled bank statements and ensured accurate financial records.
  • Processed payroll and maintained employee payroll records efficiently.
  • Maintained organized filing system for invoices and financial documents.
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.

Eligibility Specialist

State Of Utah DWS
Cedar City, UT
01.2019 - 04.2025
  • Evaluated eligibility for state assistance programs and benefits.
  • Reviewed applications and supporting documents for accuracy and completeness.
  • Conducted interviews to gather client information and assess needs.
  • Provided guidance on program requirements and application processes.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Medical Records and Health Information Technician

La Paz Regional Hospital
Parker, AZ
09.2012 - 10.2013
  • Organized and maintained patient medical records accurately and securely.
  • Managed electronic health record systems for data entry and retrieval tasks.
  • Reviewed records for completeness and compliance with healthcare regulations.
  • Responded to requests for medical records from patients and authorized parties promptly.
  • Implemented best practices for data integrity and confidentiality in record management.
  • Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
  • Identified needs of customers promptly and efficiently.

Education

High School Diploma -

Parker High School
Parker, AZ
08-2002

Skills

  • Customer service
  • Multi-line phone proficiency
  • Workflow optimization
  • Records management
  • Patient care advocacy
  • Correspondence writing
  • Communication skills
  • Accounting Software

References

Sara Campbell 801-400-1298

Eligibility Specialist/ State of Utah DWS

Known professionally 6 years

Camille Dailey 435-592-0204

Business Owner

Known professionally and personally 25 years

Shelly Derosia 435-862-1012

Administrative Assistant

Known personally 23 years

Timeline

Eligibility Specialist

State Of Utah DWS
01.2019 - 04.2025

Administrative Assistant/Bookkeeper

Dailey Builders Inc/Lake Powell Marine Center
09.2017 - Current

Medical Records and Health Information Technician

La Paz Regional Hospital
09.2012 - 10.2013

High School Diploma -

Parker High School

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