Ashley Ortega
Dumfries,VA
Summary
Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Cashier
The Cheesecake Factory
Woodbridge, VA
11.2021 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs..
- Restocked and organized front of house
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
Manager
Food Lion
Dumfries, VA
07.2021 - 11.2021
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Front of House Team Member
Chick- Fil-A
Dumfries, VA
07.2020 - 12.2020
- Established welcoming atmosphere by greeting each guest warmly.
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Trained new staff in front-of-house procedures, customer relations and cleaning.
- Helped guests at tables when in need of assistance.
- Disinfected frequently touched between guests to minimize infection risks.
- Serviced bathroom by cleaning surfaces and replacing soap.
Secretary/Photographer
D.P.F.C
Dumfries, VA
07.2018 - 07.2020
- Photographed high-quality images for various print and digital projects.
- Digitally edited photos to enhance appearance.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
Secretary
G's Home Remodeling
Dumfries, VA
01.2017 - 06.2018
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Completed accurate daily report documents, memos and invoices.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Drafted agendas, recorded minutes and created documents for meetings.
Education
Forest Park High School
Skills
- Active listener
- Very well spoken
- Compassionate
- Amazing leadership skills
- Fast learner
- Competitive
Certification
Financial Literacy
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Elementary
Timeline
Cashier
The Cheesecake Factory
11.2021 - Current
Manager
Food Lion
07.2021 - 11.2021
Front of House Team Member
Chick- Fil-A
07.2020 - 12.2020
Secretary/Photographer
D.P.F.C
07.2018 - 07.2020
Secretary
G's Home Remodeling
01.2017 - 06.2018
Forest Park High School
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